CRM Program Manager (Contract - Remote) (Fully Remote)

Cambly

United States

Remote

USD 90,000 - 130,000

Full time

5 days ago
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Job summary

Cambly is seeking a CRM leader to drive end-to-end strategy across email, in-app, push, and messaging apps to drive acquisition, engagement, and retention.

You will manage global CRM programs across Latin America, Europe/Middle East, and Asia, coordinating local chat platforms like WhatsApp, WeChat, and KakaoTalk, and you will push CRM innovations through AI, automation, and data-driven optimization to improve user journeys and business outcomes.

Responsibilities

  • Lead end-to-end CRM strategy across email, in-app, push, and messaging apps to drive acquisition, engagement, and retention.
  • Manage global CRM programs across Latin America, Europe/Middle East, and Asia, including local chat platforms like WhatsApp, WeChat, and KakaoTalk.
  • Drive CRM innovation through AI integrations, automation, and data-driven optimization to improve user journeys and business outcomes.

Job description

  • Lead end-to-end CRM strategy across email, in-app, push, and messaging apps to drive acquisition, engagement, and retention.
  • Manage global CRM programs across Latin America, Europe/Middle East, and Asia, including local chat platforms like WhatsApp, WeChat, and KakaoTalk.
  • Drive CRM innovation through AI integrations, automation, and data-driven optimization to improve user journeys and business outcomes.
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