CRM Integration Specialist II/Sr.

V-Soft Consulting Group, Inc.; Madison (WI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Dental benefits

Vision benefits

Job summary

V-Soft Consulting is seeking a CRM Integration Specialist II/Sr in Madison, WI to design, configure, and support Salesforce-based integrations using LWC, OmniStudio, and Einstein AI. The role emphasizes security, privacy, and compliant communications with licensees and applicants.

A bachelor's or associate degree or 5–7+ years' experience is required. Experience with Agentforce, Salesforce Chatter, and Marketing Cloud is highly valued.

Qualifications

• Bachelor’s or associate degree or 5–7+ years in related field.
• 7+ years with Salesforce Lightning Web Components and OmniStudio.

Responsibilities

• Designs, configures, and supports Agentforce agents and Einstein AI capabilities with security and privacy in mind.
• Configures Salesforce Chatter and Marketing Cloud to enable compliant, targeted communications.

Skills

LWC

OmniStudio

Einstein AI

Chatter

Marketing Cloud

Security configs

Agentforce

Certifications

Data privacy

Attention to detail

Education

Bachelor’s or Associate degree

5–7+ years experience

Tools

Salesforce

Agentforce

OmniScripts

FlexCards

DataRaptors

Job description

Primary Location: Madison, WI

V-Soft Consulting is currently hiring for a CRM Integration Specialist II/Sr. for our premier client in Madison, WI.

Education And Experience

• Requires a bachelor's or associate degree in area of specialty or 5-7+ years of experience in the field or a related area.
• Salesforce developer tools including Classes, Triggers and Visualforce to develop custom business logic. (7+ years)

Knowledge, Skills And Abilities

• Lightning Web Components (LWC), including JavaScript, HTML, and CSS, and integrating LWCs with and Salesforce APIs. (7+ years)
• OmniStudio (OmniScripts, FlexCards, Integration Procedures, and DataRaptors) (7+ years)
• Working knowledge of Agentforce and Einstein AI
• Working knowledge of Agentforce and Einstein AI, including agent topics, actions, and prompt configuration.
• Working knowledge of Salesforce Chatter and Marketing Cloud, including journeys, email and SMS communications, and subscriber data management.
• Experience with Salesforce security configurations, including profiles and permission sets.
• Familiar with Salesforce government permitting, licensing, and inspection workflows and objects.
• Current Salesforce certifications (technical focus).
• Knowledge of Salesforce reports, dashboards, data and system management.
• Strong attention to detail and the ability to multi-task and prioritize tasks.

WHAT YOU LL DO:

Job Responsibilities:

• Designs, configures, and supports Agentforce agents and related Einstein AI capabilities, including topics, actions, prompts, and grounding data, with attention to security, data privacy, and responsible AI practices.
• Configures and supports Salesforce Chatter and Marketing Cloud to enable collaboration and to deliver targeted, compliant communications to licensees, applicants, and the public.

As a valued V-Soft Consultant, you re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call [phone].