CRM Integration Specialist II/Sr

Novalink Solutions LLC; Kentucky; In loco; USD 110.000 - 170.000; Tempo pieno

Descrizione del lavoro

Novalink Solutions LLC seeks an experienced Salesforce developer to join our DSPS project team in Wisconsin. The role focuses on designing, coding, testing, and maintaining two Salesforce environments enhanced with LWCs, OmniStudio assets, and AI capabilities.

You will work with SMEs to translate business needs into technical functionality and ensure secure data sharing. You will collaborate with DevSecOps to embed security checks, manage WAF tuning, and lead security remediation efforts.

Competenze

• 7+ years of hands-on Salesforce development experience.
• Strong knowledge of Lightning Web Components and Salesforce APIs.
• Experience with OmniStudio suite and Einstein AI features.
• Experience with security and data privacy best practices in Salesforce.

Mansioni

• Design, develop, test, and maintain Salesforce environments with LWCs and OmniStudio assets.
• Configure and support Agentforce agents and Einstein AI capabilities.
• Configure Salesforce Chatter and Marketing Cloud to enable targeted communications.
• Lead security remediation efforts, including SI2 findings, in partnership with security teams.
• Collaborate with SMEs to translate business needs into technical functionality and maintain documentation.

Conoscenze

Apex/Triggers/Visualforce

OmniStudio

Agentforce & Einstein AI

Formazione

Bachelor's/Associate in related field

Descrizione del lavoro

• Actual Job Title CRM Integration Specialist II/Sr
• Job Type FT Contract
• Date Opened 11/10/2026
• Target Date 11/16/2026
• City Madison
• State/Province Wisconsin
• Country United States
• Number of Positions 1

Job Description

Project details (project overview, who the contractor will work with, soft skills needed, etc.):

The Department of Safety and Professional Services (DSPS) seeks to hire a senior Salesforce developer in support of DSPS’ application modernization projects. This position will work closely with other fellow developers and be responsible for designing, developing, testing, improving, and maintaining two Salesforce environments enhanced with workflows designed to improve DSPS’ complex licensing, permitting, and inspection processes. This role will also work closely with data integrations and provide Salesforce API consulting to support and secure current and expanded uses of data sharing.

This position will report to the DSPS IT Director and will be a member of the DOA DET DSPS Salesforce developer team. This position will collaborate with subject matter experts (SME’s) to collect and manage requirements, translate business needs to technical functionality, provide development support to team members, create and maintain documentation, manage feature implementations, and monitor the Salesforce environments.

Full job description attached.

• Analyzes and defines specifications and develops Salesforce functionality that supports current and future business functions.
• Designs, develops, and maintains Lightning Web Components (LWC) and OmniStudio assets (OmniScripts, FlexCards, Integration Procedures, and DataRaptors) to deliver guided licensing, permitting, and inspection experiences.
• Designs, configures, and supports Agentforce agents and related Einstein AI capabilities, including topics, actions, prompts, and grounding data, with attention to security, data privacy, and responsible AI practices.
• Configures and supports Salesforce Chatter and Marketing Cloud to enable collaboration and to deliver targeted, compliant communications to licensees, applicants, and the public.
• Understands system integrations, data management, and security.
• Follows approved life cycle methodologies, creates documentation, and performs application coding and testing. Resolves technical issues through debugging, research, and investigation.
• Communicates project updates, issues, and risks to team to ensure timelines are being maintained.
• Establishes relationships with stakeholders and project team for technical resources, architecture review, project direction, and risk management.
• Provides written work estimates for reviews and presentations.
• Actively participates in issue review and resolution meetings with business teams.
• Identifies areas where improvements can be made to increase performance, enhance security, or reduce complexity.
• Manages and tunes the Web Application Firewall (WAF) protecting DSPS Salesforce-based applications and portals, including rule creation, tuning to reduce false positives, monitoring, and incident response.
• Leads Salesforce security remediation efforts, including tracking, prioritizing, and resolving Security Issue (SI2) findings in partnership with DOA DET security and agency stakeholders.
• Performs Salesforce security and code remediation, including Apex, Visualforce, and Lightning code review, and remediates vulnerabilities identified by static code analysis and security scans.
• Partners with the DevSecOps team to embed security scanning, code quality gates, and automated remediation workflows into CI/CD pipelines and release processes.
• Tracks productivity using Agile and Dev Sec Ops frameworks and is experienced working with project and issue management solutions.
• Serves as the lead knowledge transfer resource with vendors on project handoffs.
• Requires a bachelor's or associate degree in area of specialty or 5-7+ years of experience in the field or a related area.
• Proficient with Salesforce developer tools including Apex Classes, Apex Triggers and Visualforce to develop custom business logic.
• Experience with OmniStudio (OmniScripts, FlexCards, Integration Procedures, and DataRaptors) for building guided, data-driven user experiences.
• Working knowledge of Agentforce and Einstein AI, including agent topics, actions, and prompt configuration.
• Working knowledge of Salesforce Chatter and Marketing Cloud, including journeys, email and SMS communications, and subscriber data management.
• Experience with Salesforce security configurations, including profiles and permission sets.
• Familiar with Salesforce government permitting, licensing, and inspection workflows and objects.
• Current Salesforce certifications (technical focus).
• Knowledge of Salesforce reports, dashboards, data and system management.
• Strong attention to detail and the ability to multi-task and prioritize tasks.
• Knowledge of software development best practices for life cycle, security, performance, maintenance, and quality assurance.
• Experience using Agile management tools.
• Working knowledge of security frameworks and implementations.
• Experience managing and tuning Web Application Firewalls (WAF), including rule configuration, traffic analysis, and false-positive reduction.
• Experience remediating security findings (SI2) in Salesforce environments, including reviewing and fixing vulnerable Apex, Visualforce, and Lightning code.
• Working knowledge of DevSecOps practices and tools, including CI/CD pipelines, static code analysis, and security scanning.
• Working knowledge of integrations and REST APIs

Requirements

Required Skills

• Salesforce developer tools including Apex Classes, Apex Triggers and Visualforce to develop custom business logic. (7+ years)
• OmniStudio (OmniScripts, FlexCards, Integration Procedures, and DataRaptors) (7+ years)
• Working knowledge of Agentforce and Einstein AI