CRM‑Driven Benefits Programs Manager

Idealist; Tulsa (OK); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

100% employer-paid medical/dental for full-time employees

401K contributions

Paid time off and holidays

Job summary

Idealist in Tulsa, Oklahoma is seeking a Benefits Program Manager to manage the organization’s benefits programs, including Medicaid and SNAP enrollment. The role involves overseeing strategic plans for effective program delivery and building partnerships with community organizations.

This position requires data management using CRM tools, ensuring compliance with regulations, and providing training to team members. Candidates should have a background in nonprofit management and strong leadership skills.

Qualifications

• Minimum of 2 years of experience in an administrative or operations role, preferably in a nonprofit organization.
• Demonstrated ability to lead and inspire a diverse team.
• Strong organizational skills and attention to detail.

Responsibilities

• Oversee the organization’s benefits programs including Medicaid and SNAP enrollment.
• Design and implement strategic plans to enhance program effectiveness.
• Manage the implementation of the HubSpot CRM for client interactions.

Skills

Leadership

Client-focused service

Analytical thinking

Communication

Bilingual proficiency (English and Spanish)

Education

B.A. or B.S. in Business Administration or related field

Tools

CRM tools (e.g., HubSpot)

Microsoft Office Suite

Google Workspace

Job description

Idealist in Tulsa, Oklahoma is seeking a Benefits Program Manager to manage the organization’s benefits programs, including Medicaid and SNAP enrollment. The role involves overseeing strategic plans for effective program delivery and building partnerships with community organizations.

This position requires data management using CRM tools, ensuring compliance with regulations, and providing training to team members. Candidates should have a background in nonprofit management and strong leadership skills.