CRM & Donor Data Coordinator

State of Oklahoma; Oklahoma City (OK); On-site; USD 38,000 - 50,000; Full time

Job summary

State of Oklahoma’s Oklahoma Educational Television Authority seeks a Development Coordinator to manage data integrity, drive improvements, and analyze CRM data for donor programs in Oklahoma City.

The role emphasizes meticulous data handling, reporting accuracy, and collaboration with the development team to support fundraising initiatives. Full-time position with a strong benefits package and competitive salary.

Qualifications

• Bachelor’s degree preferred.
• At least 2 years working for a non-profit organization or in a similar role.
• Extremely high attention to detail.
• Experience with a CRM database such as Allegiance Fundraising, Raiser’s Edge, Salesforce, Tessitura, etc.
• Good customer service skills and patience for troubleshooting donor needs.
• Proficiency in MS Office applications.

Responsibilities

• Import/export data from various sources including manual and batch entry.
• Review reports for accurate reconciliation with the Finance Department.
• Maintain database integrity and quality, including routine data improvement and data auditing.
• Identify, mine and analyze prospects for initiatives.
• Maintain and update donor records and other data as needed.
• Cultivate donor relationships by managing communications and resolving inquiries efficiently, as needed.
• Maintain primary contact with contract agencies as assigned.
• Assist with gift processing and acknowledgements.
• Assist the development team as needed.
• Perform other duties as assigned.

Skills

Attention to detail

Customer service

Team player

Data literacy

Education

Bachelor’s degree preferred

Tools

Allegiance Fundraising

Raiser’s Edge

Salesforce

Tessitura

MS Office

Job description

State of Oklahoma’s Oklahoma Educational Television Authority seeks a Development Coordinator to manage data integrity, drive improvements, and analyze CRM data for donor programs in Oklahoma City.

The role emphasizes meticulous data handling, reporting accuracy, and collaboration with the development team to support fundraising initiatives. Full-time position with a strong benefits package and competitive salary.