CRM D365 Technical Lead

Genuent; Houston (TX); Hybrid; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior Dynamics 365 Technical Lead to drive the implementation and support of their CRM solutions. This pivotal role involves collaborating with business stakeholders to gather requirements, architecting system improvements, and ensuring application stability. The ideal candidate will have extensive experience with Dynamics 365, a strong grasp of Microsoft technologies, and the ability to lead technical design sessions. Join a forward-thinking company that values innovation and quality, and contribute to impactful projects that enhance operational efficiency and user experience.

Qualifications

• Strong passion and experience with Dynamics 365 and Microsoft technologies.
• Proven ability to analyze and implement CRM Dynamics 365 solutions.

Responsibilities

• Lead technical implementation and support for Dynamics 365 applications.
• Architect and improve Dynamics 365 systems and customizations.

Skills

Dynamics 365

C#

JavaScript

Agile methodology

Power Automate

PowerApps

Dataverse

Azure Logic Apps

Education

Bachelor's degree in Computer Science or related field

Tools

DevOps

PCF (Power App Control framework)

Job description

Title: CRM D365 Technical Lead
Location: Houston, TX 77024 (Hybrid: 3 days onsite / 2 days remote)
Duration: Direct Hire
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

Job Description
An experienced Senior Dynamics 365 (CRM) Technical Lead responsible for the implementation and support of our Dynamics 365 application. This is a varied and demanding role involving all aspects of implementing Dynamic 365 solutions to support our field techs. The role includes gathering business requirements, analyzing, implementing, installing, configuring, administering, upgrading, and providing technical support, ensuring the efficiency of the application and stability. This role also requires a good functional understanding of software architecture and the ability to work with ITBA/PM (Business Analysts/Project Managers), developers, architects, and infrastructure service groups to support the overall assigned application portfolio.

Responsibilities

You will lead the technical implementation of the Dynamics 365 application. Your day-to-day tasks will include:

1. Leading or participating in the technical design and architecture sessions with the business.
2. Architecting and improving the Dynamics 365 system, related customizations, workflows, integrations, and reports to model the company process.
3. Advising the business on best practices for Dynamics 365, development, or integration processes.
4. Writing technical specifications for planned work.
5. Creating data migration and integration mappings.
6. Mocking up specifications for our overseas development team and facilitating project development, testing, and deployment.
7. Building the Dynamics 365 forms, screens, views, workflows, and reports around business interface needs.
8. Guiding projects along through daily communications with the business stakeholders or project manager.
9. Regularly communicating with the business stakeholders on the projects and the issue resolution status.
10. Estimating the completion of tasks and gaining the business stakeholders' approval.
11. Participating in informal or formal design and architecting sessions with fellow consultants.
12. Distributing information on the latest Dynamics 365-related and technology news to the team members.
13. Supporting the application post-go-live during system setting and fixing application issues.
14. Debugging plugin (C#) and JavaScript.
15. Non-Essential Duties: Performs other duties as assigned.

Qualifications

1. A strong passion for Dynamics 365 and associated Microsoft technologies and familiarity with Agile methodology.
2. Proven experience in analyzing, designing, implementing, and rolling out CRM Dynamics 365 solutions.
3. Extensive experience designing, customizing, developing, or integrating complex Dynamics 365 solutions in multiple environments.
4. Deep understanding of the methods and tools used to customize/extend Dynamics 365 solution and comprehensive knowledge of PCF (Power App Control framework).
5. Experience integrating D365 CE with various systems using tools like Power Automate, PowerApps, Dataverse, and Azure Logic Apps.
6. Experience developing custom workflows, plugins, Azure-based processes, client-side functionality using C# and JavaScript, and knowledge of migrating data to D365 CE using tools such as DevOps.
7. Develop, maintain, and understand documentation related to application management, including, but not limited to, installation, maintenance, upgrades, patching, and support. Ensure systems documentation follows best practices and is up-to-date, accurate, and tested.

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.