CRM/CXM Product Discovery Lead

Global Technical Talent, an Inc. 5000 Company; Rosemead (CA); Sur place; USD 71 635 - 85 783; Temps partiel

Avantages offerts par ce poste

Medical, Vision, and Dental Insurance Plans

401k Retirement Fund

Résumé du poste

A leading consulting company is seeking a Product Delivery Manager specializing in product discovery to navigate business challenges and drive strategic insights. This role requires over 5 years of experience in UX research or product strategy, focusing on transforming unclear business needs into clear solutions. The successful candidate will engage in customer research, align with stakeholders, and facilitate effective product strategies. Enjoy competitive benefits including medical insurance and a 401k retirement plan.

Qualifications

• 5+ years of experience in discovery, UX research, product strategy, or service design.
• Demonstrated ability to translate user needs and operational insights into measurable business value.

Responsabilités

• Convert vague business problems into fully defined opportunities.
• Lead customer research activities including interviews and usability testing.
• Align with Domain Product Managers to understand journey impacts.

Connaissances

Product discovery and problem framing

User research and validation techniques

Journey mapping and service blueprinting

Formation

High School Diploma or equivalent

Description du poste

A leading consulting company is seeking a Product Delivery Manager specializing in product discovery to navigate business challenges and drive strategic insights. This role requires over 5 years of experience in UX research or product strategy, focusing on transforming unclear business needs into clear solutions. The successful candidate will engage in customer research, align with stakeholders, and facilitate effective product strategies. Enjoy competitive benefits including medical insurance and a 401k retirement plan.