CRM Business Analyst (Salesforce) – Process & Data Specialist

FastTek Global; Lansing (MI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical and Dental benefits

PTO program

401(k) with match

Life Insurance

Job summary

FastTek Global in Lansing, MI seeks aSenior Business Analyst to support BH CRM initiatives, mapping business processes, and translating needs into development requirements. You will coordinate with IT, project teams, and stakeholders to operationalize workflows and provide training materials and webinars.

The role emphasizes data analysis, reporting, and continuous improvement, requiring strong communication, problem solving, and domain knowledge in healthcare or government-related projects.

Qualifications

• 5+ years of experience as a Business Analyst.
• Experience as a BA working with applications built on Salesforce.
• QA/testing experience.

Responsibilities

• Assess and translate business needs into BH CRM development requirements.
• Draft functional and technical specifications for reporting and data warehousing.
• Coordinate with IT, project teams, and stakeholders to operationalize processes.

Skills

Business Analysis

Salesforce

QA Testing

Tools

Azure DevOps

Power BI

SQL

Job description

FastTek Global in Lansing, MI seeks aSenior Business Analyst to support BH CRM initiatives, mapping business processes, and translating needs into development requirements. You will coordinate with IT, project teams, and stakeholders to operationalize workflows and provide training materials and webinars.

The role emphasizes data analysis, reporting, and continuous improvement, requiring strong communication, problem solving, and domain knowledge in healthcare or government-related projects.