CRM Application Analyst: Data Dashboards & Optimization

UDR Consulting; Charleston (WV); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

401(k) plan

Job summary

UDR Consulting in Charleston, WV seeks a CRM Application Analyst to configure CRM systems, build reports and dashboards, and support end users across departments.

The role emphasizes data hygiene, requirements gathering, and cross‑functional collaboration. Candidates should have 3+ years of Microsoft Dynamics CRM development, plus experience with ASP.NET, C#, SQL Server, and Power BI. We offer a competitive salary and benefits package.

Qualifications

• Bachelor’s degree in Information Systems, Business Administration, or related field.
• 3+ years of MS Dynamics CRM development experience.
• 3+ years of web development with ASP.NET, Visual Studio, .NET Framework 2.0+, JavaScript and C#.
• 2+ years using ASP.NET MVC, WCF, and jQuery.
• 2+ years using SQL Server.
• 2+ years Data Design/Data Modeling.
• 2+ years Analysis and Design experience.
• 1+ year with SharePoint Services/Server and TFS for team collaboration.
• Excellent communication with stakeholders.

Responsibilities

• System Configuration: Set up and optimize CRM tools, workflows, and automated tasks.
• Data Analysis: Build reports and dashboards to track sales and customer trends.
• Requirements Gathering: Interact with teams to define needed features.
• User Support: Troubleshoot issues and train staff on the platform.
• Data Hygiene: Clean up data and ensure accuracy.

Skills

Strong communication

Data analysis

Requirements gathering

Education

Bachelor's degree in Information Systems or Business Administration

Tools

Microsoft Dynamics CRM

SQL Server

ASP.NET

C#

JavaScript

Power BI

Visual Studio

SharePoint

Job description

UDR Consulting in Charleston, WV seeks a CRM Application Analyst to configure CRM systems, build reports and dashboards, and support end users across departments.

The role emphasizes data hygiene, requirements gathering, and cross‑functional collaboration. Candidates should have 3+ years of Microsoft Dynamics CRM development, plus experience with ASP.NET, C#, SQL Server, and Power BI. We offer a competitive salary and benefits package.