CRM Analyst

Garden Life Dev; Goldsboro (NC); Hybrid; USD 34,000 - 59,000; Full time

Benefits offered by this job

Health benefits

Job summary

Garden Life Development is seeking a CRM Analyst to analyze CRM data, build dashboards, and support users. The role involves trends detection, data quality, and collaboration with stakeholders to tailor workflows and reports. A Bachelor’s degree or equivalent experience is required, with Dynamics 365 and Power BI skills highly valued.

Position offers on-site, hybrid, or remote options based on assignment. The assignments vary in duration and require 40-hour weeks with W-2 employment.

Qualifications

• Bachelor’s degree in a related field or an equivalent combination of education and experience.
• Experience with Microsoft Dynamics 365 CRM platform.
• Strong reporting and data analysis skills.
• Experience with requirements and process mapping.

Responsibilities

• Analyze CRM data to find trends and opportunities.
• Monitor system usage and keep data accurate and consistent.
• Work with stakeholders to customize workflows and processes.
• Build and maintain dashboards and reports on key metrics.
• Share actionable insights with service and outreach teams.
• Train users on CRM best practices.
• Troubleshoot CRM issues and support users.

Skills

Reporting and data analysis

Requirements and process mapping

CRM platform experience

Education

Bachelor’s degree in related field

Tools

Power BI reporting

Dynamics 365

Job description

Goldsboro, United States | Posted on 10/10/2026

Pay: $25.00 - $43.00 per hour (W-2), based on experience level and assignment
Location: North Carolina; on-site, hybrid, or remote depending on the assignment

CRM Analysts help organizations get more value from their customer relationship management systems. You'll analyze data, build reports, improve workflows, and support users.

Also known as: Customer Data Specialist, CRM Strategy Analyst, CRM Reporting Specialist

What you’ll do

• Analyze CRM data to find trends and opportunities
  
• Monitor system usage and keep data accurate and consistent
  
• Work with stakeholders to customize workflows and processes
  
• Build and maintain dashboards and reports on key metrics
  
• Share actionable insights with service and outreach teams
  
• Train users on CRM best practices
  
• Troubleshoot CRM issues and support users
  

What you’ll need

• Experience working with a CRM platform such as Microsoft Dynamics 365 (see experience levels below)
  
• Reporting and data analysis skills
  
• Requirements and process-mapping experience
  
• Bachelor’s degree in a related field, or an equivalent combination of education and experience. Degrees and certifications are verified before placement.
  

Nice to have

• Dynamics 365 functional certifications
  
• Power BI reporting experience
  
• Junior: 1-3 years
  
• Mid-Level: 3-5 years
  
• Senior: 5-7 years
  
• Expert: 7+ years
  

Each assignment has its own required skills, tools, and experience level. We review the specific requirements with you before your resume is shared for any assignment.

What to expect

• Full-time temporary assignment, W-2 employment with Garden Life Development
  
• Typically 40 hours per week
  
• On-site, hybrid, or remote, depending on the assignment
  
• Assignment length varies by project and is shared with you before you accept
  
• Health and welfare benefits; details provided with your offer
  
• A personal orientation before your first day, and a GLD contact for support throughout your assignment
  

Requirements for all positions

• Must reside in the United States and be legally authorized to work in the U.S.
  
• Background check required; some assignments require additional screening
  
• Education and certifications are verified before placement
  

Our mission is to empower clients with secure, innovative solutions while growing the skills and expertise of the professionals we place. We bring deep experience in technology and cybersecurity to complex challenges, and we place skilled IT and business professionals on meaningful assignments.

When you join us, you’re never on your own. We prepare you for a future of success, with support from before day one through your last day on assignment.

Garden Life Development, LLC is an equal opportunity employer.

Requirements

• Experience working with a CRM platform such as Microsoft Dynamics 365 (see experience levels below)
• Reporting and data analysis skills
• Requirements and process-mapping experience
• Bachelor’s degree in a related field, or an equivalent combination of education and experience. Degrees and certifications are verified before placement.
• Dynamics 365 functional certifications
• Power BI reporting experience
• Full-time temporary assignment, W-2 employment with Garden Life Development
• Typically 40 hours per week
• On-site, hybrid, or remote, depending on the assignment
• Assignment length varies by project and is shared with you before you accept
• Health and welfare benefits; details provided with your offer
• A personal orientation before your first day, and a GLD contact for support throughout your assignment