CRM Account Manager

Win At Ecommerce; United States; Remote; USD 55,000 - 90,000; Full time

Job summary

WIN Marketing is seeking an Account Manager to lead client-facing email campaigns and act as the bridge between strategy and execution. You will develop and optimize email marketing plans, manage timelines, and ensure campaigns deliver measurable results for ecommerce brands.

You will collaborate with coordinators, designers, copywriters, and developers to maintain high-quality work and client satisfaction, while communicating progress and insights regularly.

Qualifications

• 2 or more years of agency experience in email marketing or a related field.
• A solid understanding of email marketing best practices, tools, and platforms.
• Excellent written and verbal communication skills.
• Confidence in talking with clients and presenting your work.
• A passion for learning and staying updated on the latest trends and innovations in email marketing.

Responsibilities

• Developing and executing email marketing strategies for various clients across different industries and niches
• Reviewing and optimizing email copy, subject lines, and CTAs that align with the client’s goals and brand voice
• Testing and analyzing email performance and metrics, such as open rates, click-through rates, conversions, and ROI
• Reporting on email campaign results and providing insights and recommendations for improvement
• Communicating with clients regularly and maintaining strong relationships
• Collaborating with other team members, such as coordinators, designers, copywriters, and developers

Skills

Email marketing

Client communication

Project management

Creativity

Deadline driven

Written communication

Learning mindset

Job description

JOB OVERVIEW

Do you love email marketing? Do you enjoy working with clients and managing email campaigns that drive results for online businesses? Do you want to work with a team of experts who share your passion and vision? If you answered yes to these questions, then you might be the perfect fit for WIN Marketing, a leading digital marketing agency that specializes in email marketing for e-commerce brands. We have an industry-leading team of Email Coordinators, Graphic Designers, and Copywriters that are experts at making emails that sell. We need a client-facing Account Manager to bring it all together and express the value of our work, ensure the quality of our work is up to our exacting standards, and that our clients are delighted with what we do.

RESPONSIBILITIES AND DUTIES

• Developing and executing email marketing strategies for various clients across different industries and niches
• Reviewing and optimizing email copy, subject lines, and CTAs that align with the client’s goals and brand voice
• Testing and analyzing email performance and metrics, such as open rates, click-through rates, conversions, and ROI
• Reporting on email campaign results and providing insights and recommendations for improvement
• Communicating with clients regularly and maintaining strong relationships
• Collaborating with other team members, such as coordinators, designers, copywriters, and developers

QUALIFICATIONS

The following qualifications are necessary for success in this role

• 2 or more years of agency experience in email marketing or a related field
• A solid understanding of email marketing best practices, tools, and platforms
• A high level of creativity and attention to detail
• A strong sense of urgency and ability to meet deadlines
• Excellent written and verbal communication skills
• Confidence in talking with clients and presenting your work
• A passion for learning and staying updated on the latest trends and innovations in email marketing

The following qualifications are necessary for success in this role

SELECTION PROCESS

The selection process begins with an online pre-qualification process, a behavioral survey, and a video interview.