Critical Operations Manager

Meta; Virginia (MN, GA); On-site; USD 120,000 - 150,000; Full time

Job summary

Meta is seeking a Critical Operations Manager to lead the Data Center Operations team responsible for the safe and efficient operation, maintenance, and modernization of a ~30-70 MW data center.

The role requires 8+ years in critical facilities, 3+ years managing a team, and a HVAC trade license, with experience applying AI tools to improve performance and reliability.

Qualifications

• 8+ years of experience in critical facilities operations.
• 3+ years of experience in team management.
• Proficient with maintenance management programs.
• Trade Certification or state license in Mechanical (HVAC).
• Experience in data centers or other critical environments (7+ years).
• Ability to integrate AI tools to optimize workflows and drive measurable impact.

Responsibilities

• Oversee safe and effective operations, maintenance, and modernization of a ~30-70 MW data center.
• Lead and manage a team responsible for critical facilities operations.
• Drive continuous improvement and operational rigor across the site.
• Apply AI-driven workflow optimization to improve efficiency and quality.

Job description

Meta is seeking a Critical Operations Manager to join our Data Center Operations team. Our data centers serve as the foundation upon which our software operates to meet the demands of our customers. The Critical Operations Manager (COM) is responsible for the safe and effective operations, maintenance, and modernization of a ~30-70 MW data center. This person must be familiar with equipment utilized in critical environments, maintain a focus on continuous improvement as well as operational rigor, and experience managing a team.

• 8+ years of experience in critical facilities operations


• 3+ years of experience in team management


• Proficient with maintenance management programs


• Regularly walk on flat and uneven terrain


• Work at varying heights and from ladders


• Lift and/or move 45 pounds or more regularly


• Use hands and fingers for various tasks, including reaching/pushing/pulling with hands/arms/shoulders, stooping, kneeling, crouching, and crawling


• Equipment field service engineering experience


• Trade Certification or state license in Mechanical (HVAC)


• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)


• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies


• 7+ years of experience in a data center or other critical environment


• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)