Critical Infrastructure Engineer II

Flexential; Charlotte (NC); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading company in IT services is seeking a Critical Infrastructure Engineer II to join their team in Charlotte, NC. The ideal candidate will use advanced skills to maintain critical infrastructure and support data center operations with a focus on uptime and vendor management. Responsibilities include equipment maintenance, compliance with safety standards, and interacting with technical teams, ensuring operational excellence. This full-time role offers a competitive hourly pay and essential benefits in a thriving work environment.

Benefits

Medical, Telehealth, Dental and Vision

401(k)

Health Savings Accounts (HSA)

Flexible Spending Accounts (FSA)

Life and AD&D insurance

Short Term and Long-Term disability

Flex Paid Time Off (PTO)

Employee Assistance Program

Wellness Program

Rewards and Recognition Program

Qualifications

• 2+ years of data center experience.
• 4+ years experience in troubleshooting and root cause analysis.
• Experience with building automation systems.

Responsibilities

• Perform preventative and corrective maintenance on HVAC and electrical equipment.
• Ensure 99.999% uptime for data center operations.
• Assist in vendor management and training TAC team.

Skills

Root cause analysis

Troubleshooting

Problem solving

Vendor relationship management

Building automation

Education

Associates degree or higher in relevant engineering discipline

Job description

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Job Description:

Responsibilities for this position include utilizing advanced skills to perform preventative and corrective maintenance of all electrical, mechanical, and HVAC equipment for all data center(s) assigned and maintaining mission-critical uptime of 99.999% or higher. Other responsibilities include vendor management, scheduling and documentation control. Must build and maintain a strong working relationship with the Technical Assistance Associate team (TAC) and provide hands-on training as required.

Job Description:

Responsibilities for this position include utilizing advanced skills to perform preventative and corrective maintenance of all electrical, mechanical, and HVAC equipment for all data center(s) assigned and maintaining mission-critical uptime of 99.999% or higher. Other responsibilities include vendor management, scheduling and documentation control. Must build and maintain a strong working relationship with the Technical Assistance Associate team (TAC) and provide hands-on training as required.

Key Responsibilities and Essential Job Functions:

• 24x7 facility on-call responsibility
• Monitor and maintain the operations, maintenance and repair of all mission-critical equipment and systems supporting 24x7 data center operators to achieve 99.999% uptime and 100% compliance with all customer SLAs.
• Vendor relationship management
• Read and interpret blueprints, engineering specifications, project plans and other technical documents.
• Drive change toward operational excellence goals. Identify constraints and propose solutions
• Assist in disaster recovery "dry run" exercises
• Assist in commissioning efforts
• Maintain AHJ requirements
• Maintain and implement change windows per company policies.
• Assist in the provisioning of power for customer orders and other electrical modifications as assigned while maintaining a safe work environment
• Assist with off-hours and weekend maintenance activities when required.
• Assist with reports on customer utilization, including space and power.
• Be able to read and prepare Method of Procedures (MOP) & Standard Operating Procedures (SOP) for all maintenance and operational aspects of the data center.
• Perform the assigned facility(s) rounds to ensure proper equipment operation, aesthetics, and cleanliness.
• Monitoring/alerting of facility equipment
• Perform other duties as assigned by management
  
  

Required Qualifications:

• 2 Years of data center experience
• 4+ years of experience with root cause analysis and troubleshooting/problem solving
• Experience working with building automation
• 4+ years of experience within a critical infrastructure environment.
• An understanding of the electrical and mechanical systems involved in critical data center operations, including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAH units
• Applicable military experience
• Applicable trade experience
  
  

Preferred Qualifications:

• Electrical or mechanical certifications (Associates degree or higher in a relevant engineering discipline)
• 5+ years of experience working in data centers with an emphasis on building and equipment operation
• Meets/exceeds functional/technical depth and complexity
  
  

Physical Requirements:

• Ability to sit for extended periods of time
• Walk or Stand for 50% of the time
• Moderate or advanced keyboard usage
• Lift 50 lbs.
• Travel 5% of the time
  
  

Base Pay Range: Hourly salary range offered for this position is estimated to be $35.31 - $41. However, the actual pay range depends on each candidate’s experience, location, and qualifications.

This position has the following safety hazards:

☒ Chemical

☒ Electrical

☒ Ergonomics

☒ Climb ladders

☒ Mechanical lift

☒ Noise

☒ Temperature Extremes

☒ Trip/Fall

☒ Driving (must possess valid driver's license and insurance)

Not meeting every single requirement? No problem! We are looking for candidates who possess unique skills that set them apart from the rest. If you're enthusiastic about this role and believe you have the skills and abilities that would make you successful, don't hesitate to apply today!

Benefits of working at Flexential:

• Medical, Telehealth, Dental and Vision
• 401(k)
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• Life and AD&D
• Short Term and Long-Term disability
• Flex Paid Time Off (PTO)
• Leave of Absence
• Employee Assistance Program
• Wellness Program
• Rewards and Recognition Program
  
  

Benefits Are Subject To Change At The Company's Discretion.

EEO Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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