Critical Incident Dispatcher – Emergency Communications

Regional 911 Intake Solutions; Leon (KS); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement plans

Paid leave

Employee assistance program

Continuing education

Job summary

Regional 911 Intake Solutions in Leon, KS is seeking police dispatchers to receive emergency and nonemergency requests, document locations, and coordinate calls with officers. The role involves operating radios, monitoring status, and relaying updates to ensure officer safety and rapid response.

A high school diploma or GED is commonly required. Candidates should type accurately, understand spoken information, and learn local geography for efficient dispatch operations.

Qualifications

• High school diploma or recognized equivalent.
• Ability to type accurately and communicate clearly by radio.
• Ability to learn jurisdiction geography and use dispatch software.
• Background checks and security screening may be required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accuracy

Radio communication

Multitasking

Attention to detail

Education

High school diploma or GED

Tools

Records management system

Criminal Justice Info Systems

Job description

Regional 911 Intake Solutions in Leon, KS is seeking police dispatchers to receive emergency and nonemergency requests, document locations, and coordinate calls with officers. The role involves operating radios, monitoring status, and relaying updates to ensure officer safety and rapid response.

A high school diploma or GED is commonly required. Candidates should type accurately, understand spoken information, and learn local geography for efficient dispatch operations.