Critical Fire Dispatcher – 24/7 Emergency Communications

Emergency Telecommunicator Services; Sugar Grove (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Sugar Grove, OH seeks a Fire Dispatcher to coordinate emergency responses and maintain critical incident information. The role involves receiving reports, verifying locations, alerting stations, and monitoring status across communications channels.

Ideal candidates will be comfortable with computers, data entry, maps, and radio communication, and may require fire dispatch or EMS training or incident-management coursework.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

Emergency Telecommunicator Services in Sugar Grove, OH seeks a Fire Dispatcher to coordinate emergency responses and maintain critical incident information. The role involves receiving reports, verifying locations, alerting stations, and monitoring status across communications channels.

Ideal candidates will be comfortable with computers, data entry, maps, and radio communication, and may require fire dispatch or EMS training or incident-management coursework.