Fire Dispatcher — 24/7 Emergency Communications

911 Emergency Communications; Sugarcreek Township (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

911 Emergency Communications in Sugarcreek, OH, is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

This role requires organized information handling and clear radio communication in a high-stress setting. Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Qualifications

• High school diploma or GED required; dispatch certification may be required for some assignments.
• Ability to operate computer systems, maps, and radio communications in a fast-paced environment.
• Strong listening, decision-making, and communication skills are essential.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Attention to detail

Team coordination

Education

High school diploma or GED

Tools

Dispatch software

Maps

Radio equipment

Job description

911 Emergency Communications in Sugarcreek, OH, is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

This role requires organized information handling and clear radio communication in a high-stress setting. Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.