Critical Fire Dispatch Specialist

County Emergency Communications; Sugar Grove (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Sugar Grove, IL, seeks skilled Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies handled by local fire services. You will receive incident information, alert resources, and maintain radio contact with responding crews while documenting events.

Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Qualifications

• High school diploma or equivalent required; some agencies offer entry-level instruction.
• Comfort with computer systems, maps, and radio communications is essential.
• Accurate data entry and clear communication are critical in fast-paced dispatch environments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Attention to detail

Clear communication

Organizational skills

Data entry accuracy

Education

High school diploma or equivalent

Tools

Computer systems

Maps

Radio communication systems

Job description

County Emergency Communications in Sugar Grove, IL, seeks skilled Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies handled by local fire services. You will receive incident information, alert resources, and maintain radio contact with responding crews while documenting events.

Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.