Critical Fire Dispatcher — 24/7 Communications Lead

County Emergency Communications; Altoona (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance options

Retirement programs

Paid leave

Job summary

County Emergency Communications is seeking skilled Fire Dispatchers to support Altoona, IA. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, ensuring accurate incident information and rapid communication with responding crews.

This role demands organized data handling and clear radio communication under pressure. Applicants should be comfortable with computer systems, data entry, maps, and radio protocols.

Qualifications

• Requires clear, concise communication; strong data entry skills.
• Comfort with computer systems, maps, and radio terminology.
• Ability to stay focused during high-stress incidents.

Responsibilities

• Receive and document reports of fires, rescues, and hazards.
• Verify locations, access routes, and risks for responders.
• Alert stations and dispatch units using approved assignments.
• Monitor radio channels and unit status; relay updates as needed.
• Record dispatch times and movements during incidents.

Skills

Clear communication

Computer literacy

Radio communication

Education

High School Diploma

Tools

Dispatch software

Job description

County Emergency Communications is seeking skilled Fire Dispatchers to support Altoona, IA. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, ensuring accurate incident information and rapid communication with responding crews.

This role demands organized data handling and clear radio communication under pressure. Applicants should be comfortable with computer systems, data entry, maps, and radio protocols.