Critical Facilities Engineer I GA - Atlanta-5 / Douglasville

Flexential; Atlanta (GA); On-site; USD 47,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

401(k)

HSA/FSA

Life and AD&D

Disability (Short/Long)

PTO

Leave of Absence

Employee Assistance Program

Wellness Program

Rewards program

Job summary

Flexential is seeking an entry-level Data Center Technician for our Douglasville, GA data centers. You will perform preventative and corrective maintenance on electrical, mechanical, and HVAC equipment to uphold 99.999% uptime and customer SLAs.

You will train alongside the TAC team and support 24x7 operations in a hands-on role. Responsibilities include on-call support, reading blueprints and MOPs/SOPs, and assisting in disaster recovery and commissioning efforts.

Qualifications

• 1 year of data center experience.
• 1+ years root cause analysis and troubleshooting.
• Experience with building automation systems.
• 1+ years in a critical infrastructure environment.
• Basic understanding of electrical and mechanical systems in data centers (feeders, transformers, generators, switchgear, UPS, ATS, PDU, chillers, pumps, AHUs, CRAH).
• Minimum 30 hours/week onsite at Douglasville, GA data centers.

Responsibilities

• 24x7 facility on-call responsibility.
• Monitor operations and maintenance of mission-critical equipment to achieve uptime and SLAs.
• Read and interpret blueprints, specifications, plans and other technical documents.
• Drive operational excellence and identify constraints.
• Assist in disaster recovery dry runs and commissioning efforts.
• Maintain AHJ requirements and change windows.
• Assist in provisioning power for customer orders while maintaining safety.
• Occasional off-hours and weekend maintenance tasks.
• Prepare reports on customer utilization (space and power).
• Read MOPs and SOPs for maintenance and operations.
• Conduct facility rounds and monitor equipment alerts.
• Other duties as assigned by management.

Skills

Data center operations

Root cause analysis

Troubleshooting

Building automation

Critical infrastructure

Electrical basics

Mechanical basics

Blueprint reading

On-site presence

Education

Associate's degree or higher in engineering

Electrical or mechanical certifications

Tools

Building automation systems

Job description

Responsibilities include learning and utilizing skills to perform preventative and corrective maintenance of all electrical, mechanical, and HVAC equipment for all data center(s) assigned and maintaining mission-critical uptime of 99.999% or higher. Must build and maintain a strong working relationship with the Technical Assistance Associate team (TAC) and provide hands‑on training as required. This is an entry‑level position in the Regional Operations Team.

Key Responsibilities & Essential Job Functions

• 24x7 facility on-call responsibility
• Monitor and maintain the operations, maintenance, and repair of all mission‑critical equipment and systems supporting 24x7 data center operations to achieve 99.999% uptime and 100% compliance with all customer SLAs
• Read and interpret blueprints, engineering specifications, project plans, and other technical documents
• Drive change toward operational excellence goals
• Identify constraints and propose solutions
• Assist in disaster recovery "dry run" exercises
• Assist in commissioning efforts
• Maintain AHJ requirements
• Maintain and implement change windows per company policies
• Assist in the provisioning of power for customer orders and other electrical modifications as assigned while maintaining a safe work environment
• Assist with off-hours and weekend maintenance activities when required
• Assist with reports on customer utilization, including space and power
• Read Method of Procedures (MOPs) and Standard Operating Procedures (SOPs) for all maintenance and operational aspects of the data center
• Perform assigned facility rounds to ensure proper equipment operation, aesthetics, and cleanliness
• Monitor and respond to facility equipment alerts
• Perform other duties as assigned by management

Required Qualifications

• 1 year of data center experience
• 1+ years of experience with root cause analysis and troubleshooting/problem solving
• Experience working with building automation
• 1+ years of experience within a critical infrastructure environment
• Basic understanding of the electrical and mechanical systems involved in critical data center operations, including:
• Feeders
• Transformers
• Generators
• Switchgear
• UPS systems
• ATS units
• PDU units
• Chillers
• Pumps
• Air handling units
• CRAH units
• A minimum of 30 hours a week will be devoted to work directly related to the Douglasville, GA Data Centers, with physical presence required at the Douglasville site

Preferred Qualifications

• Electrical or mechanical certifications
• Associate's degree or higher in a relevant engineering discipline
• 2+ years of experience working in data centers with an emphasis on building and equipment operation
• Engages in management, soft skill, and emotional intelligence training
• Meets/exceeds functional and technical depth and complexity

Physical Requirements

• Ability to sit for extended periods of time
• Walk or stand for 50% of the time
• Moderate or advanced keyboard usage
• Lift up to 50 lbs.
• Travel up to 5% of the time

Compensation

Base Pay Range: The hourly rate offered for this position is estimated to be $34.00 - 36.00. However, the actual pay range depends on each candidate’s experience, location, and qualifications.

#LI-Onsite

Benefits of working at Flexential

• Medical, Telehealth, Dental and Vision
• 401(k)
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• Life and AD&D
• Short Term and Long-Term disability
• Flex Paid Time Off (PTO)
• Leave of Absence
• Employee Assistance Program
• Wellness Program
• Rewards and Recognition Program

Benefits are subject to change at the Company's discretion.

At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we've outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren't explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn't hesitate to apply if you don't meet every requirement. We're enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.

At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.

Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.

Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.

Flexential participates in the E-Verify program. Please click here for more information.

EEOC Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.