Critical Environments Operator II

CyrusOne; Whitney (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

CyrusOne is a leading global data center provider seeking a qualified Data Center Operations & Maintenance Technician. This role supports the Sr Facility Manager in a 24/7/365 data center environment, ensuring reliable power, cooling and safety for mission-critical systems.

You will use CMMS to track work, coordinate with contractors, respond to alarms, perform safe equipment changes, and uphold all company and safety policies. Strong communication and problem-solving are essential.

Qualifications

• Entry-level skills in electrical, mechanical, HVAC/R disciplines.
• 3–5 years of data center/O&M experience or related.
• Familiarity with Work Order Control procedures and CMMS.
• Experience with subcontractor and vendor contract management.
• Experience with KPIs and capacity planning/reporting.
• Ability to troubleshoot equipment via GUIs and diagnostic tools.

Responsibilities

• Maintain data center operations and 24/7/365 coverage under the Sr. Facility Manager.
• Use CMMS to track preventive maintenance, work orders, and tickets.
• Coordinate with contractors and vendors for maintenance and projects.
• Respond to building alarms prioritizing critical load preservation.
• Perform equipment modifications safely (Lockout/Tagout) and safe-work setup.
• Ensure compliance with company, government and safety policies.

Skills

Customer service

Communication skills

Problem solving

PC skills

Quick learner

Multitasking

Flexible hours

Education

Associate degree in Electrical or HVAC/R

Tools

Visio

AutoCAD

Job description

CyrusOne is a global enterprise data center collocation provider, dedicated to increasing the availability and efficiency of our customers’ mission-critical business applications and safeguarding their data in our highly secure data centers. Under the direction of the Sr Facility Manager this role works as a team member in an Operations & Maintenance organization that provides a variety of O&M services within a 24/7/365 environment. Provides duties with constant awareness of the need to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying out maintenance and operations by performing the following duties personally or as a team member in a Data Center Operations & Maintenance environment.Technical Expectations, Essential Duties and Responsibilities include the following . (and other duties as assigned):Responsible to the Sr. Facility Manager for effectively completing assigned tasks in the Operations & Maintenance program of the Data Center as well as any non-DC space(s) assigned.Knows and understands the Owner’s building operations rules for the building(s) under his care and as provided by the DC Manager.Uses and teaches others to use the Computerized Maintenance Management system (CMMS) to track all maintenance work, labor hours, Preventative Maintenance work orders, and Reactive Work tickets.Use SOPS/MOPS/EOP’s/MMRs as appropriate for site operations and maintenance.Provides coordination with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work. This task is to see that contractors and vendors may safely arrive on site, access the facilities properly, be escorted to their work areas, work areas to be safed-off by appropriate lockout/Tagout and other safety precautions, with work teams debriefed and safely escorted off site.Receives OJT and other specialized training in areas of specialization. Provides equipment evaluations or suggestions for scope of work for outside contractors as needed.Responds to building system alarms, with priority to first preserve the critical load, second minimize equipment or system damage, and third to participate in root cause analysis for prevention of further similar incidents.Provides equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimizing risk to workers, and protecting the critical load.Performs duties to ensure that high standards of workmanship are being met.Make sure that you are aware of and comply with Company, government and client policies, procedures and regulations as provided by the Sr. Facility Manager.Available for 24/7/365 work and emergency corrective maintenance or action activities.Complies with all Corporation, and EHS requirements and programs, as provided.Minimum RequirementsDemonstrated desire to provide the highest levels of customer serviceCheerful and enthusiastic attitudeStrong verbal and written communication skillsGood problem solving, decision-making skillsStrong PC skills including word processing and spreadsheetsAbility to learn quickly and develop new product skills independentlyAbility to manage multiple projects and shifting workloads in a fast-paced environmentWillingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricaneEducation & ExperienceEntry level skills in electrical, mechanical, HVAC/R disciplines. These skills may be acquired by obtaining an associate’s degree or in an electrical or HVAC/R training program or from working in a technical facility maintenance position supporting data center operations.3 to 5 years working in Tier 2, Tier 3 or Tier 4 Data Center(s) or experience in operations & maintenance and/or building engineering roles.Familiarity and knowledge of Work Order Control procedures and Computerized Maintenance Management Systems.Experienced with subcontractor and vendor contract management.Experienced with managing key performance indicators as provided by Assistant or Chief Engineer.Experienced with capacity planning and reporting.Able to use hand tools, test equipment, and be knowledgeable of maintenance shop practices, with experience at the apprentice level for Electrical and Mechanical Equipment and systemsAble to respond to equipment alarms, troubleshoot systems through graphic user interfaces on equipment and systems, and understand system operations adequately to be able stabilize system operations while specialized OEM technicians are called to the site.Must be able to use personal computers, with emphasis on Microsoft Word, Excel programs.Knowledge of Visio, AutoCad a plusCertificates, Licenses, RegistrationsNoneCyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.