Critical Environments Operator IV

CyrusOne; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

CyrusOne is seeking a team member for their Operations & Maintenance organization focused on ensuring high standards within a critical data center environment. This role includes responsibilities such as completing assigned tasks, using CMMS for tracking maintenance, and coordinating with contractors.

Candidates should have journeyman skills in electrical, mechanical, HVAC/R disciplines with 5 to 7 years of relevant experience. The position requires availability for 24/7 operations and compliance with safety standards.

Qualifications

• Ability to respond to equipment alarms and troubleshoot systems.
• Competent in managing subcontractor and vendor contracts.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Complete assigned tasks in the Operations & Maintenance program.
• Comply with company, government, and client policies.
• Coordinate with contractors and vendors for maintenance work.

Skills

Journeyman level skills in electrical, mechanical, HVAC/R disciplines

5 to 7 years of experience in Tier 2, Tier 3, or Tier 4 Data Centers

Knowledge of the ITIL framework

Familiarity with Work Order Control procedures and CMMS

Proficiency with hand tools and test equipment

Strong verbal and written communication skills

Tools

Microsoft Word

Excel

Visio

AutoCAD

Job description

Overview

Under the direction of the Senior Facility Manager this role works as a team member in an Operations & Maintenance organization that provides a variety of O&M services within a 24/7/365 environment. The position maintains critical load reliability and supports building systems in Data Center Operations & Maintenance environments.

Responsibilities

• Effectively complete assigned tasks in the Operations & Maintenance program of the Data Center and any non-DC space(s) under the Sr. Facility Manager.
• Understand and enforce the Owner’s building operations rules and DC Manager directives.
• Use CMMS to track all maintenance work, labor hours, preventative maintenance work orders, and reactive work tickets.
• Apply SOPS/MOPS/EOPs/MMRs as appropriate for site operations and maintenance.
• Provide equipment and system operational modifications such as critical switching, lockout/tagout, and safe work area set‑up for specialized subcontractors.
• Ensure high standards of workmanship are met.
• Comply with company, government, and client policies, procedures and regulations as directed by the Sr. Facility Manager.
• Be available for 24/7/365 work, emergency corrective maintenance, or action activities.
• Comply with all Corporation and EHS requirements and programs.
• Respond to building system alarms with priority to preserving the critical load, minimizing equipment or system damage, and participating in root cause analysis.
• Coordinate with contractors and vendors to complete maintenance and project work safely and effectively.

Qualifications

• Journeyman level skills in electrical, mechanical, HVAC/R disciplines.
• 5 to 7 years of experience in Tier 2, Tier 3, or Tier 4 Data Centers or in operations & maintenance/building engineering roles.
• Knowledge of the ITIL framework and service level standards.
• Familiarity with Work Order Control procedures and CMMS.
• Experience managing subcontractor and vendor contracts.
• Experience managing key performance indicators, capacity planning, and reporting.
• Proficiency with hand tools, test equipment, and shop practices for electrical and mechanical equipment.
• Ability to respond to equipment alarms, troubleshoot systems via graphical user interfaces, and stabilize operations while OEM technicians are dispatched.
• Competent use of personal computers, including Microsoft Word, Excel, Visio, and AutoCAD (preferable).
• Strong verbal and written communication, problem‑solving, decision‑making, and PC skills.
• Ability to learn quickly and manage multiple projects and shifting workloads in a fast‑paced environment.
• Willingness to adjust hours as required, including onsite periods during emergencies.

Equal Opportunity Employer

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or any other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and all applicable laws.