Critical Environments Operator II

CyrusOne; New Albany (OH); Hybrid; USD 55,000 - 75,000; Full time

Job summary

CyrusOne is seeking a Critical Environments Operator II in New Albany, OH, to join our 24/7/365 Operations & Maintenance team. You will help maintain high availability by monitoring data center systems, coordinating with vendors, and executing preventative and reactive maintenance under the Sr Facility Manager.

Ideal candidates have 3–5 years in data center operations, strong problem solving, and solid PC skills in Word/Excel, with CMMS familiarity and a safety-first mindset.

Qualifications

• Entry level skills in electrical, mechanical, HVAC/R disciplines.
• 3 to 5 years working in Tier 2–4 Data Center or operations roles.
• Familiarity with Work Order Control procedures and CMMS.
• Experience with subcontractor and vendor contract management.
• Experienced with KPI management and capacity planning.
• Able to use hand tools and test equipment.
• Proficient with Microsoft Word and Excel.
• Knowledge of Visio or AutoCAD is a plus.

Responsibilities

• Complete tasks in the Operations & Maintenance program for Data Center and adjacent spaces.
• Utilize CMMS to track maintenance, labor hours, and work tickets.
• Coordinate with contractors and vendors for safe, efficient work.
• Respond to alarms prioritizing critical load preservation and root-cause analysis.
• Ensure safety with lockout/Tagout and safe work areas.

Skills

Customer service

Communication

Problem solving

PC skills

MS Office

Multi-tasking

Adaptability

Education

Associate degree or HVAC/R training

Tools

CMMS

Visio

AutoCAD

Test equipment

Job description

## Critical Environments Operator IIApply: New Albany, OH: Full time: Posted Today: R0008049CyrusOne is a global enterprise data center collocation provider, dedicated to increasing the availability and efficiency of our customers’ mission-critical business applications and safeguarding their data in our highly secure data centers. Under the direction of the Sr Facility Manager this role works as a team member in an Operations & Maintenance organization that provides a variety of O&M services within a 24/7/365 environment. Provides duties with constant awareness of the need to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying out maintenance and operations by performing the following duties personally or as a team member in a Data Center Operations & Maintenance environment.**Technical Expectations, Essential Duties and Responsibilities include the following. (and other duties as assigned):*** Responsible to the Sr. Facility Manager for effectively completing assigned tasks in the Operations & Maintenance program of the Data Center as well as any non-DC space(s) assigned.* Knows and understands the Owner’s building operations rules for the building(s) under his care and as provided by the DC Manager.* Uses and teaches others to use the Computerized Maintenance Management system (CMMS) to track all maintenance work, labor hours, Preventative Maintenance work orders, and Reactive Work tickets.* Use SOPS/MOPS/EOP’s/MMRs as appropriate for site operations and maintenance.* Provides coordination with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work. This task is to see that contractors and vendors may safely arrive on site, access the facilities properly, be escorted to their work areas, work areas to be safed-off by appropriate lockout/Tagout and other safety precautions, with work teams debriefed and safely escorted off site.* Receives OJT and other specialized training in areas of specialization. Provides equipment evaluations or suggestions for scope of work for outside contractors as needed.* Responds to building system alarms, with priority to first preserve the critical load, second minimize equipment or system damage, and third to participate in root cause analysis for prevention of further similar incidents.* Provides equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimizing risk to workers, and protecting the critical load.* Performs duties to ensure that high standards of workmanship are being met.* Make sure that you are aware of and comply with Company, government and client policies, procedures and regulations as provided by the Sr. Facility Manager.* Available for 24/7/365 work and emergency corrective maintenance or action activities.* Complies with all Corporation, and EHS requirements and programs, as provided.**Minimum Requirements**Demonstrated desire to provide the highest levels of customer service* Cheerful and enthusiastic attitude* Strong verbal and written communication skills* Good problem solving, decision-making skills* Strong PC skills including word processing and spreadsheets* Ability to learn quickly and develop new product skills independently* Ability to manage multiple projects and shifting workloads in a fast-paced environment* Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricane**Education & Experience*** Entry level skills in electrical, mechanical, HVAC/R disciplines. These skills may be acquired by obtaining an associate’s degree or in an electrical or HVAC/R training program or from working in a technical facility maintenance position supporting data center operations.* 3 to 5 years working in Tier 2, Tier 3 or Tier 4 Data Center(s) or experience in operations & maintenance and/or building engineering roles.* Familiarity and knowledge of Work Order Control procedures and Computerized Maintenance Management Systems.* Experienced with subcontractor and vendor contract management.* Experienced with managing key performance indicators as provided by Assistant or Chief Engineer.* Experienced with capacity planning and reporting.* Able to use hand tools, test equipment, and be knowledgeable of maintenance shop practices, with experience at the apprentice level for Electrical and Mechanical Equipment and systems* Able to respond to equipment alarms, troubleshoot systems through graphic user interfaces on equipment and systems, and understand system operations adequately to be able stabilize system operations while specialized OEM technicians are called to the site.* Must be able to use personal computers, with emphasis on Microsoft Word, Excel programs.* Knowledge of Visio, AutoCad a plus**Certificates, Licenses, Registrations**None