Critical Environments Operator II

CyrusOne; Sterling (VA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) retirement plan

Paid time off

Employee assistance program

Job summary

CyrusOne is seeking a Critical Environments Operator II in Sterling, VA. You will be part of a 24/7/365 Operations & Maintenance team, maintaining data center systems and ensuring reliable critical load.

You’ll train in CMMS usage, coordinate with vendors, and implement safe operating procedures while supporting emergency responses. The role emphasizes teamwork, customer service, and the ability to adjust hours during emergencies such as hurricanes, with daily tasks focused on safe, efficient

Qualifications

• Entry level skills in electrical, mechanical, HVAC/R disciplines via degree or training.
• 3–5 years in Tier 2–4 data center operations & maintenance or similar roles.
• Familiar with Work Order Control procedures and CMMS systems.
• Experience with subcontractor and vendor coordination is a plus.

Responsibilities

• Respond to building system alarms to preserve the critical load first.
• Coordinate with contractors and vendors to safely perform work.
• Use CMMS to track maintenance, labor, and tickets. Follow SOPs/MOPs.
• Support safety practices, lockout/tagout, and root cause analysis.
• Operate and modify equipment safely during maintenance activities.

Skills

Electrical basics

Mechanical aptitude

HVAC/R knowledge

Problem solving

Education

Associate's degree in electrical or HVAC/R

Tools

CMMS

Visio

AutoCAD

Microsoft Excel

Job description

## Critical Environments Operator IIApply: Sterling, VA: Full time: Posted Today: R0008044CyrusOne is a global enterprise data center collocation provider, dedicated to increasing the availability and efficiency of our customers’ mission-critical business applications and safeguarding their data in our highly secure data centers. Under the direction of the Sr Facility Manager this role works as a team member in an Operations & Maintenance organization that provides a variety of O&M services within a 24/7/365 environment. Provides duties with constant awareness of the need to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying out maintenance and operations by performing the following duties personally or as a team member in a Data Center Operations & Maintenance environment.**What You Will Do:*** Responsible to the Sr. Facility Manager for effectively completing assigned tasks in the Operations & Maintenance program of the Data Center as well as any non-DC space(s) assigned.* Knows and understands the Owner’s building operations rules for the building(s) under his care and as provided by the DC Manager.* Uses and teaches others to use the Computerized Maintenance Management system (CMMS) to track all maintenance work, labor hours, Preventative Maintenance work orders, and Reactive Work tickets.* Use SOPS/MOPS/EOP’s/MMRs as appropriate for site operations and maintenance.* Provides coordination with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work. This task is to see that contractors and vendors may safely arrive on site, access the facilities properly, be escorted to their work areas, work areas to be safed-off by appropriate lockout/Tagout and other safety precautions, with work teams debriefed and safely escorted off site.* Receives OJT and other specialized training in areas of specialization. Provides equipment evaluations or suggestions for scope of work for outside contractors as needed.* Responds to building system alarms, with priority to first preserve the critical load, second minimize equipment or system damage, and third to participate in root cause analysis for prevention of further similar incidents.* Provides equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimizing risk to workers, and protecting the critical load.* Performs duties to ensure that high standards of workmanship are being met.* Make sure that you are aware of and comply with Company, government and client policies, procedures and regulations as provided by the Sr. Facility Manager.* Available for 24/7/365 work and emergency corrective maintenance or action activities.* Complies with all Corporation, and EHS requirements and programs, as provided.**What We Are Looking For:*** Demonstrated desire to provide the highest levels of customer service.* Cheerful and enthusiastic attitude.* Strong verbal and written communication skills.* Good problem solving, decision-making skills.* Strong PC skills including word processing and spreadsheets.* Ability to learn quickly and develop new product skills independently.* Ability to manage multiple projects and shifting workloads in a fast-paced environment.* Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricane.**Education & Experience:*** Entry level skills in electrical, mechanical, HVAC/R disciplines. These skills may be acquired by obtaining an associate’s degree or in an electrical or HVAC/R training program or from working in a technical facility maintenance position supporting data center operations.* 3 to 5 years working in Tier 2, Tier 3 or Tier 4 Data Center(s) or experience in operations & maintenance and/or building engineering roles.* Familiarity and knowledge of Work Order Control procedures and Computerized Maintenance Management Systems.* Experienced with subcontractor and vendor contract management.* Experienced with managing key performance indicators as provided by Assistant or Chief Engineer.* Experienced with capacity planning and reporting.* Able to use hand tools, test equipment, and be knowledgeable of maintenance shop practices, with experience at the apprentice level for Electrical and Mechanical Equipment and systems.* Able to respond to equipment alarms, troubleshoot systems through graphic user interfaces on equipment and systems, and understand system operations adequately to be able stabilize system operations while specialized OEM technicians are called to the site.* Must be able to use personal computers, with emphasis on Microsoft Word, Excel programs.* Knowledge of Visio, AutoCad a plus.**Work Environment:*** Work Schedule: 12 hour shifts, with on-call responsibilities for emergencies and critical issues.* Shifts vary and include nights, weekends, and holidays to ensure 24/7 coverage. Hours may change with business needs.* Physical Demands: The position involves significant physical activity, including standing for extended periods, lifting up to 50 pounds, and frequent bending and climbing ladders.**Why Join Us?*** Be part of the rapidly growing data center industry powering the world’s digital infrastructure.* Collaborative environment focused on commitment, accountability, respect and excellence.* Comprehensive health, dental, and vision insurance plans, life and disability insurance, access to mental health resources and employee assistance program.* Competitive pay, performance bonus, 401(k) retirement plan with company match.* Generous paid time off and holidays.#LI-KC1**Certificates, Licenses, Registrations**NoneU.S. Citizenship may be required for this position pursuant to a government contract requirement and/or for security clearance reasonsCyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.