Critical Environments Operator I

CyrusOne; United States; On-site; USD 72,000 - 100,000; Full time

Job summary

CyrusOne is seeking a dedicated operations professional to join the 24/7/365 data center team under the Sr Facility Manager. The role focuses on safe, reliable data center operations, coordinating with vendors and clients, and supporting continual improvements in facility performance.

The position emphasizes adherence to building rules, hands-on tasks like janitorial and inventory duties, and ongoing on‑the‑job training to develop technical expertise in data center operations.

Qualifications

• Proactively improves safety.
• Verbal and written communication skills.
• Ability to organize and prioritize projects from conception to closure.
• Ability to identify malfunctions and deviations in equipment performance and control.

Responsibilities

• Assist the Sr Facility Manager in completing assigned tasks in Data Center operations and any non-DC spaces.
• Know and follow building operations rules as provided by the Sr Facility Manager.
• Perform related services such as janitorial tasks, inventory management, and internal departmental tasks.
• Coordinate with contractors and vendors for maintenance and project work.
• Work with safety, security and clients, reporting issues to management as applicable.
• Receive on‑the‑job training and specialized training in areas of specialization.
• Provide equipment evaluations or suggestions for scope of work for outside contractors.
• Maintain high standards of workmanship and ensure compliance with policies and regulations.

Skills

Safety

Communication

Project Leadership

Problem Identification

Supervision

Decision Making

Analytical

Teamwork

Job description

CyrusOne is a global enterprise data center collocation provider, dedicated to increasing the availability and efficiency of our customers’ mission-critical business applications and safeguarding their data in our highly secure data centers.

Under direction of the Sr Facility Manager this role works as a team member in an Operations & Maintenance organization that provides a variety of O&M services within a 24/7/365 data center environment.

Performance Expectations

• Safety - Proactively works to improve safety
• Communication Skills - Verbal and written and comprehension
• Project Leadership - Ability to organize, prioritize, and expedite projects from conception to closure..
• Problem Identification / Resolution - Ability to identify malfunctions and deviations in equipment performance and control
• Supervision Required - Ability to interface effectively with managers and more experienced technicians as well as work independently when necessary
• Decision Making Capability / Impact - Ability to make the best choice with the available information at hand. Experience, training and understanding being pertinent factors
• Analytical - Uses diagnostic equipment and known methodologies to correctly diagnose problems
• Teamwork - Promotes and encourages success as a team. Actively participates in group activities, PM’s and projects, Works for the best outcome of the group

Essential Duties and Responsibilities

• Responsible to the Sr Facility Manager for effectively completing assigned tasks in the Operations of the Data Center as well as any non-DC space(s) assigned
• Knows and understands the building operations rules for the building(s) under his care and as provided by the Sr Facility Manager
• Performing related services such as janitorial tasks, inventory management, and internal departmental tasks as required
• Fulfilling other duties as assigned and directed by the Sr Facility Manager
• Provides coordination with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work
• Works with safety, security and clients, reporting potential problem areas to management as applicable
• Receives OJT and other specialized training in areas of specialization
• Provides equipment evaluations or suggestions for scope of work for outside contractors as needed
• Performs duties to ensure that high standards of workmanship are being met
• Make sure that you are aware of and comply with Company, government and client policies, procedures and regulations as provided by the Assistant Chief and Chief Engineer