Critical Care Emergency Dispatcher — 24/7 Support

Emergency Telecommunicator Services; Pointe à la Hache (LA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Insurance benefits

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Pointe A La Hache, LA, is seeking qualified Emergency Medical Dispatchers to join our team. The role focuses on receiving urgent medical calls, extracting essential details, and coordinating emergency response using approved protocols.

Responsibilities include prioritizing incidents, providing pre-arrival instructions, and maintaining accurate documentation while adhering to medical oversight and privacy requirements.

Qualifications

• High school diploma or equivalent required.
• EMD certification or eligibility may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call taking

Emergency dispatch

Communication

Education

High school diploma

Job description

Emergency Telecommunicator Services in Pointe A La Hache, LA, is seeking qualified Emergency Medical Dispatchers to join our team. The role focuses on receiving urgent medical calls, extracting essential details, and coordinating emergency response using approved protocols.

Responsibilities include prioritizing incidents, providing pre-arrival instructions, and maintaining accurate documentation while adhering to medical oversight and privacy requirements.