24/7 Emergency Medical Dispatcher

Emergency Telecommunicator Services; Kaplan (LA); On-site; USD 38,000 - 62,000; Full time

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers to handle urgent medical calls in Kaplan, LA. Responsibilities include gathering patient data, establishing priorities, and coordinating EMS resources according to protocols.

Applicants should have a high school diploma (equivalency accepted) and may need CPR certification; EMT/paramedic credentials are not universal requirements. General background checks and eligibility apply.

Qualifications

• Strong communication and listening abilities are essential for accurate data gathering.
• Ability to remain calm and make quick, precise decisions under pressure.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Calm under pressure

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers to handle urgent medical calls in Kaplan, LA. Responsibilities include gathering patient data, establishing priorities, and coordinating EMS resources according to protocols.

Applicants should have a high school diploma (equivalency accepted) and may need CPR certification; EMT/paramedic credentials are not universal requirements. General background checks and eligibility apply.