Critical 24/7 Fire Dispatcher - Communications Pro

911 Emergency Communications; Moline Acres (MO); On-site; USD 48,000 - 72,000; Full time

Job summary

911 Emergency Communications in Moline offers Fire Dispatcher opportunities within a public safety environment. You will receive and document reports of fires, coordinate dispatches, verify locations, and alert responding units to ensure rapid response.

Daily duties include monitoring radio channels, updating incident status, and maintaining accurate data across systems and maps. This role may require training and certification in fire or EMS dispatch, with eligibility for ongoing education.

Qualifications

• A high school diploma or equivalency is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

911 Emergency Communications in Moline offers Fire Dispatcher opportunities within a public safety environment. You will receive and document reports of fires, coordinate dispatches, verify locations, and alert responding units to ensure rapid response.

Daily duties include monitoring radio channels, updating incident status, and maintaining accurate data across systems and maps. This role may require training and certification in fire or EMS dispatch, with eligibility for ongoing education.