Fire Dispatcher - Emergency Communications Pro (24/7)

County Emergency Communications; Mill Creek (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in Millcreek, IL seeks skilled Fire Dispatchers to coordinate incident responses, alert resources, and maintain clear communications with responding crews. The role emphasizes organized information handling, accurate data entry, and adherence to established response plans.

The position may require working overnight, weekends, holidays, and overtime to cover major incidents. Applicants should be prepared for continuous radio traffic and the need to remain available

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Meet the hiring agency's eligibility and minimum age requirements
• Complete required background screening and employment assessments
• Pass additional pre-employment evaluations when specified
• Complete required fire dispatch training and supervised instruction
• Maintain certifications and continuing education required for the assignment
• Remain available for assigned shifts and emergency staffing requirements

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

County Emergency Communications in Millcreek, IL seeks skilled Fire Dispatchers to coordinate incident responses, alert resources, and maintain clear communications with responding crews. The role emphasizes organized information handling, accurate data entry, and adherence to established response plans.

The position may require working overnight, weekends, holidays, and overtime to cover major incidents. Applicants should be prepared for continuous radio traffic and the need to remain available