Crisis Worker 1

Westmoreland Community Action; Town of Westmoreland (NY); Hybrid; USD 45,000 - 49,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Short-term disability

Long-term disability

14+ holidays annually

Retirement match

Job summary

Westmoreland Community Action in New York seeks multiple full-time Crisis Worker 1s to defuse crisis situations, provide stabilization and support, and back up Crisis Worker 2s. You will offer 24/7 mobile services across three shifts and coordinate with county services to assist distressed residents.

The role includes crisis intervention, psycho-educational coaching, and referrals, with benefits including dental, vision, disability cover, and PTO.

Qualifications

• High school diploma or equivalent is required.
• Valid driver's license and $15,000/$30,000 bodily liability insurance required.
• Ability to assist crisis workers in crisis situations.
• Willingness to work various shifts.
• Must obtain background checks and sex offender registry clearances.
• Recognizing and Reporting Child Abuse training certificate required or obtainable.
• Direct Crisis Intervention experience preferred.
• Proficiency with computer software preferred.

Responsibilities

• Provide 24/7 mobile crisis services across three shifts.
• Deliver crisis intervention, psycho-educational coaching, resources and referrals.
• Collaborate with Westmoreland County Behavioral Health and other providers.

Skills

Crisis intervention

Communication

Shift work

Team collaboration

Education

High school diploma or equivalent

Tools

Computer software

Job description

Description

Our mental health team is seeking several full-time Crisis Worker 1’s to defuse crisis situations and provide stabilization and support. As a Crisis Worker 1, you will provide backup support to your coworker crisis worker 2's. You will accomplish this by:

• Providing 24/7 mobile services through three different shifts to distressed Westmoreland County residents,
• Providing crisis intervention services including psycho-educational coaching, resource information, and referrals and after care to individuals exhibiting acute behavioral problems, disturbed thoughts, mood and/or social conflicts, and
• Working cooperatively with Westmoreland County Behavioral Health and Development services and other county providers.

Westmoreland Community Action (WCA) is a non-profit organization that works to connect individuals and families to opportunities and resources throughout the community to improve their quality of life and help to reduce poverty in the community. This is accomplished through housing, counseling, support, education, intervention, collaborations, partnerships, information, referrals, and networking.

The Mobile Crisis Team provides face-to-face intervention, assisting those in crisis during a variety of situations, addressing such issues as suicidal and homicidal ideation, concern for friend or family members, and behavioral health concerns. This service is an expansion of the Crisis Hotline and assists persons seeking mental health support or services. The Crisis Hotline is available 24/7 to provide assistance for individuals in crisis or for individuals seeking assistance for another person in crisis. Calls are answered by a trained crisis worker who will identify the crisis and assist with support, offer resources about community services, and treatment providers.

Requirements

• High school diploma or its equivalent.
• Valid driver's license required and must carry $15,000/$30,000 bodily liability car insurance.
• Ability to assist crisis workers in crisis situations.
• Ability and willingness to work various shifts.
• Must be able to obtain child abuse, state police, fingerprint-based criminal background check, and sex offender registry clearances.
• Provide a certificate of or be able to complete Recognizing and Reporting Child Abuse training.
• Direct experience in crisis intervention is preferred.
• Proficiency with computer software preferred.

Full-time Benefits:

• Employer-employee cost share paid dental, vision, life insurance, short-term disability, and long-term disability polices,
• ICHRA health plans – Using an allowance, choose the best plan for you,
• 16 paid holidays,
• 10 days of vacation in first year of employment,
• Sick time,
• 8% retirement match after 1 year and 1000 hours of service,
• Mileage reimbursement,
• Time and a half for holidays worked.
• Shift differential for evening and overnight shifts.

Annual full-time salary based on experience: $44,532.80 to $48,734.40 ($21.40 - $23.43 per hour). Shift differential not included in salary/pay rate listed.