Crisis Worker

Horizon House, Inc.; Allentown (Lehigh County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical and dental benefits

9 paid holidays

Generous paid time off

Retirement savings plan

Tax sheltered annuity

Tuition reimbursement

Opportunities for advancement

Job summary

Horizon House, Inc. is seeking a Full-Time Crisis Worker to provide residential support to individuals experiencing a mental health crisis who are not at immediate risk.

The role helps participants learn to live independently in the community and coordinates access to specialized services. Responsibilities include admission orientation, monitoring progress toward personal and treatment goals, assisting with daily living tasks, and communicating with the care team.

Qualifications

• High school diploma or GED required; 3 years mental health direct care experience preferred.
• Knowledge of mental health systems and supports.
• Familiarity with privacy regulations and access/disclosure rules.
• Strong written and oral communication skills.
• Must have a valid driver’s license and driving record meeting company standards.

Responsibilities

• Admit assigned participants, complete intake paperwork, and orient to facility routines.
• Observe data on participants and note changes in mental/physical health.
• Support participants toward independence; counsel on goals, values, responsibilities, and future planning.
• Assist with petty cash accounting and routine expenditures.
• Collaborate with rehabilitation/treatment team, case managers, and families to coordinate care and plan conferences as needed.
• Report repairs, safety concerns to supervisor; participate in routine cleaning and maintenance.
• Assist participants with ADL skills, household tasks, finances, and related activities.

Skills

Mental health knowledge

Privacy/regulations

Clear communication

Driver's license

Education

HS diploma or GED

3 years mental health direct care

Job description

We are seeking qualified candidates for the Full-Time Crisis Worker position. The position has responsibility for providing support in a residential setting to individuals experiencing mental health crisis who do not pose an immediate risk to their own or the safety of others. Assists individuals with learning to live and function as independently as possible in the community. The Crisis Worker facilitates coordination and the arrangement of specialized services.

Other responsibilities include the following:

• Accept assigned participant(s) at time of admission, complete documentation, and orient participant to facility routines
• Become familiar with relevant personal, familial, social, vocational,l and cultural data and observe and respond to significant changes in participant mental and physical health.
• Monitor and support participants focusing on each person's personal and treatment goals; counsel participants to help them effectively deal with problems, values, responsibilities, and relationships; and assist with personal futures planning.
• Assist with accurately accounting for house petty cash expenditures.
• Communicate as needed with other members of the rehabilitation/treatment team, including program staff, case managers, consultants, members of the medical profession, and family members to provide continuous support; participate in planning and linking conferences as needed.
• Report needed repairs and follow up on safety concerns with supervisor, and participate in the routine facility cleaning and maintenance as assigned.
• Assist participants with ADL Skills, chores, personal finances, cooking, etc.

Qualifications

• High school diploma or equivalency and 3 years of mental health direct care experience or any combination of experience, education, or training that would provide the level of knowledge, skill, and ability required. Other experience or education may be required by the credentialing body where appropriate.
• Knowledge of mental health systems and supports
• Knowledgeable of privacy of information regulations and guidelines about their access, use, and disclosure requirements.
• Good communication skills, both oral and written.
• Must have a valid driver's license and acceptable driving record

Scope

• Frequent talking and listening.
• Manual dexterity.
• Flexibility in scheduling and available to do 24-hour on-call coverage.
• Must be able to push, pull, move, lift, carry, fold, kneel, reach, stack, stoop, and bend, which may include direct intervention with participants.
• Local travel required, including transporting program participants.
• May be required to report to work during emergencies, including inclement weather.
• Must be able to assist in the evacuation of participants during emergencies.

Horizon House offers competitive compensation and a comprehensive benefit package including medical and dental, (9) nine paid holidays, generous paid time off, retirement savings plan, tax sheltered annuity, tuition reimbursement, and opportunities for advancement. To be considered an applicant for this position, please complete the pre- employment application by going to www.hhinc.org/careers. Horizon House is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.