Crisis Shelter Associate

Opportunities for Otsego; Town of Oneonta (NY); On-site; USD 24,796 - 27,552; Full time

Job summary

A community service organization located in the Town of Oneonta, New York, is seeking a Crisis Shelter Associate to assist survivors of domestic violence. This role involves overseeing shelter activities, providing crisis counseling, and assisting with case management. The position is entry-level with full-time and part-time options available, offering a pay range of $18.00 to $20.00 per hour, commensurate with skills and experience. Candidates must have a high school diploma and relevant experience.

Qualifications

• One year of relevant experience in domestic violence, counseling, or human services.
• Valid, unrestricted New York State driver's license and reliable transportation.

Responsibilities

• Maintain a safe, secure environment by overseeing shelter activities.
• Answer the domestic violence/sexual assault hotline.
• Provide crisis counseling, safety planning, and referrals.
• Coordinate intake into the shelter.
• Accompany victims to hospitals and police stations.
• Assist with case management.

Skills

Crisis counseling

Safety planning

Communication

Case management

Education

High School Diploma or GED/HSED

New York State Department of Health Rape Crisis Certification

Job description

Join to apply for the Crisis Shelter Associate role at Opportunities for Otsego

Opportunities for Otsego provided pay range

This range is provided by Opportunities for Otsego. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $20.00/hr

Help break the cycle of violence and assist survivors in rebuilding their lives by becoming part of the Violence Intervention Program team. Though our emergency shelter, you will offer compassion and hope to adult and child victims of domestic violence as they transition to a life free from abuse.

Responsibilities

• Maintain a safe, secure, comfortable environment by overseeing shelter activities and organizing self-care and group events
• Answer the domestic violence/sexual assault hotline
• Provide crisis counseling, safety planning, and information/referrals to residents and callers on the hotline
• Coordinate intake into the shelter
• Accompany victims to hospitals and police stations
• Assist with case management

Hours/Shift Options

• Full‑time position: 40 hours/week, 4 PM – 12 AM (eligible for $1.00/hour additional shift pay)
• Full‑time position: 40 hours/week, 12 PM – 8 AM weekdays (eligible for $1.50/hour additional shift pay)
• Part‑time position: 16 hours/week, 8 AM – 4 PM weekends (eligible for $0.65/hour additional shift pay)
• Part‑time position: 16 hours/week, 4 PM – 12 AM weekends (eligible for $1.00/hour additional shift pay)
• Part‑time position: 16 hours/week, 12 AM – 8 PM weekends (eligible for $0.65/hour additional shift pay)
• Substitutes: work hours as needed by the program, with additional shift pay for qualifying shifts.

Qualifications

High School Diploma or GED/HSED; one year of relevant experience in domestic violence, counseling, or human services; New York State Department of Health Rape Crisis Certification within six months of employment; valid, unrestricted New York State driver’s license and reliable transportation.

Pay Range Guide

• Standard Start Rate – education and experience meet job requirements
• Advanced Start Rate – education and experience exceed job requirements (subject to approval)

Seniority level

Entry level

Employment type

Full‑time

Job function

Other

Industries: Community Services