Crisis Services Unit Coordinator

Thousand Branches Wellness; Richmond, Northern (VA, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Horizon Health Corporation is seeking a Unit Coordinator for our Crisis Receiving Center in Richmond, VA. The role provides essential administrative support, assists with patient flow, and coordinates with clinical staff to ensure efficient unit operation.

Responsibilities include bed placement coordination, handling involuntary paperwork, and maintaining compliance with policies and regulations, while supporting a trauma-informed environment for patients and families.

Qualifications

• High School Graduate/GED required.
• Associate degree, or above in business, clinical administration or behavioral health highly preferred.

Responsibilities

• Provide administrative and clerical support for the Crisis Services Unit, including admissions/discharge coordination with police and hospitals.
• Coordinate bed placement and communication between crisis staff, leadership, partner agencies, and community stakeholders.
• Handle involuntary paperwork processes, keep records, and ensure compliance with HIPAA and organizational policies.
• Assist with budget tracking, procurement, and inventory of program materials.
• Maintain a trauma-informed, client-centered environment and provide professional assistance to clients and visitors.

Skills

Organizational skills

Communication

Attention to detail

Calm under pressure

Notary within 90 days

Education

High School/GED

Associate degree or higher in business/administration/behavioral health

Job description

Horizon Health Corporation is seeking a Unit Coordinator for our Crisis Receiving Center in Richmond, VA. The role provides essential administrative support, assists with patient flow, and coordinates with clinical staff to ensure efficient unit operation.

Responsibilities include bed placement coordination, handling involuntary paperwork, and maintaining compliance with policies and regulations, while supporting a trauma-informed environment for patients and families.