Crisis Services Professional - On Call

Mental Health Association of Rochester; Camp Douglas (WI); On-site; USD 25,000 - 36,000; Full time

Job summary

Mental Health Association of Rochester seeks dedicated Crisis Service Professionals to provide on-call crisis response, risk assessments, and mobile support for individuals experiencing mental health emergencies. Responsibilities include meeting clients in diverse settings, responding to emergency situations, documenting interactions, and coordinating with law enforcement, courts, and community partners.

Flexible on-call shifts (8 or 16 hours), hourly compensation for crisis and non-crisis work,

Qualifications

• Bachelor's degree in Human Services or related field.
• Minimum one year experience working with mental health clients.
• Knowledge of community resources and relevant laws.
• Strong crisis assessment and decision-making skills.
• Ability to work independently, multitask, and build relationships with diverse populations.
• Valid driver's license, reliable transportation, and ability to respond within one hour in the service area.

Responsibilities

• Respond to crisis calls and perform risk assessments.
• Provide brief crisis counseling and connect clients to resources.
• Meet clients in various settings and respond to emergencies.
• Document interactions and collaborate with law enforcement, courts, and community partners.

Skills

Crisis assessment

Decision making

Community resources

Independent work

Education

Bachelor's degree in Human Services

Job description

We are seeking dedicated Crisis Service Professionals to provide on-call crisis response, risk assessments, and mobile support for individuals experiencing mental health emergencies.

Responsibilities include responding to crisis calls, conducting risk assessments, providing brief crisis counseling, and connecting clients to community resources. You will meet clients in various settings, respond to emergency situations, document interactions, and collaborate with law enforcement, courts, and community partners.

Qualifications

• Bachelor's degree in Human Services or related field
• Preferred minimum of one year experience working with mental health clients
• Knowledge of community resources and relevant laws
• Strong crisis assessment and decision-making skills
• Ability to work independently, multitask, and build relationships with diverse populations
• Valid driver's license, reliable transportation, and ability to respond within one hour in the service area

Additional details: flexible on-call schedule with options for 8 or 16-hour shifts, including overnight and weekend shifts. Some daytime availability for meetings and training is required. Compensation includes hourly rates for crisis and non-crisis work, shift stipends, and opportunities for professional development.