Crisis Services Counselor - PM

DuPage County Health Department; Illinois; On-site; USD 46,000 - 70,000; Full time

Benefits offered by this job

Shift differential

Health insurance

12 holidays

3 weeks paid leave

12 weeks parental leave

Pension-eligible

Student loan forgiveness

Tuition reimbursement

Certification reimbursement

Job summary

DuPage County Health Department is seeking a Crisis Services Counselor to provide emergency and crisis intervention in person, by phone, or via video. You will conduct on-site crisis evaluations, perform case management tasks for clients on our mental health units, and link clients to community resources.

You will maintain required training and licensure while collaborating with staff and community providers to ensure timely, compassionate care for individuals in crisis.

Qualifications

• Bachelor's or Master's degree in Psychology, Social Work, or a related field.
• Minimum 2 years of experience working with chronically mentally ill populations.
• Equivalent combination of training and experience acceptable.

Responsibilities

• Provide emergency and crisis intervention services in-person, via phone, or video.
• Conduct on-site crisis evaluations.
• Complete crisis intervention and case management tasks for clients on our mental health units.
• Provide referral and community resource linkage.
• Maintain required training, licensure, and certification.
• Collaborate with staff and community providers.

Skills

Crisis intervention

Case management

Referral to community resources

Communication with clients

Education

Bachelor's degree in Psychology/Social Work or related field

Master's degree in Psychology/Social Work with license

Clinical License (LCSW, LCPC, LMFT)

Job description

Join Our Expanding Crisis Services Team!

We're thrilled to announce an extraordinary opportunity to join our Crisis Services team at the DuPage County Health Department! As a valued member of our team, you'll be empowered to make a profound impact on your community. Our agency is dedicated to delivering exceptional services and support to our community, proudly holding:

Joint Commission Gold Seal of Approval (1996)
Public Health Accreditation Board (PHAB) accreditation (2014)

By joining our Crisis Services team, you'll become an integral part of a renowned organization that prioritizes community wellbeing and exceptional care. Are you ready to embark on a rewarding journey, making a tangible difference in the lives of those who need it most?

About Crisis Services

Located in the state‑of‑the‑art building on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing mental health or substance use crises. Our team delivers top‑notch care with rapid response times. Crisis Services to learn more about our program.

The Crisis Recovery Center

The Crisis Recovery Center (CRC) is the critical next step in DuPage County Health Department’s decades-long journey to build the infrastructure needed to support a best‑in‑class behavioral health system and ensures all DuPage County residents will have “someone to contact, someone to respond, and a safe place to get help” when experiencing a mental health or substance use crisis. The CRC will help residents de‑escalate, stabilize, and connect to community resources catered to their individual mental health and substance use treatment needs. The building design and operations will ensure individuals and their families feel welcome, respected, and secure throughout every step of their care. The CRC serves as an alternative to hospital emergency departments and simplifies access to crisis care for all individuals, families, and first responders. Please go to the Crisis Recovery Center page on the DCHD Website for additional information.

Job Details

- Full-time evening shift scheduled to work Wednesday‑Saturday from 12-10 pm

Education Requirements and Salary Ranges

• Bachelor's degree candidates will be considered; relevant experience a plus!
• Depending on experience, the salary range for this position is as follows:
• Bachelor's degree: $45,967 to $53,967
• Master's degree & license (LSW, LPC): $51,075 to $65,000
• Clinical License (LCSW, LCPC, LMFT): $59,240 to $69,940

Benefits Galore!

Full DuPage County benefit package, including:

• $2.00 shift differential for off‑shift work
• Comprehensive training program (and we pay you for it!)
• 12 paid holidays
• 3 weeks of paid leave (Vacation and Personal Days)
• 12 weeks of Paid Parental Leave
• Paid sick time
• Health insurance
• Pension‑eligible position for a secure retirement
• Eligibility for Federal Student Loan Forgiveness Program
• Tuition reimbursement and certification reimbursement

As a Crisis Services Counselor, you will:

• Provide emergency and crisis intervention services in-person, via phone, or video
• Conduct on‑site crisis evaluations
• Complete crisis intervention and case management tasks for clients on our mental health units
• Provide referral and community resource linkage
• Maintain required training, licensure, and certification
• Collaborate with staff and community providers

• - Bachelor's or Master's degree in Psychology, Social Work, or related field
• - 2+ years of experience working with chronically mentally ill populations
• - Equivalent combination of training and experience

Equal Opportunity Employer
DuPage County Health Department is an equal‑opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.