Crisis Response Support Specialist

Kitsap-Mental-Health-Services; Bremerton (WA); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Health, dental & vision

PTO + holidays

YMCA membership

Life & disability insurance

Student loan assistance

403(b) retirement plan

EAP

Pet insurance

Wellness app

Collaborative team environment

Job summary

Kitsap Mental Health Services (KMHS) is seeking a Care Team Assistant to support the Mobile Crisis Outreach Team (MCOT). In this role, you will help coordinate communication, manage reports and documentation, and support daily operations that allow crisis clinicians to respond effectively in the community.

If you are organized, responsive, and comfortable supporting a team serving individuals in the community, we encourage you to apply.

Qualifications

• High School Diploma or GED required.
• Entry level – no prior related work experience.
• Agency Affiliated Counselor Registration required.

Responsibilities

• Receive and triage phone calls, take messages, and route them appropriately.
• Assist MCOT staff with crisis call information and EHR access.
• Track team locations and estimated arrival times.
• Prepare, edit, and distribute correspondence, forms, and reports.
• Maintain organized program files, records, and logs.
• Compile and distribute daily and weekly statistical reports.
• Submit documentation to Records to maintain the EHR.
• Maintain knowledge of MCOT forms and filing.
• Update form databases, policy manuals, and training materials.
• Assist with staff scheduling and PTO tracking.
• Support team meetings by preparing agendas and recording minutes.
• Coordinate with other departments to support client needs.
• Follow HIPAA standards and training.

Skills

Strong communication skills

Organizational skills

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Electronic Medical Record (EMR)

Job description

Kitsap Mental Health Services (KMHS) is seeking a Care Team Assistant to support the Mobile Crisis Outreach Team (MCOT). In this role, you will help coordinate communication, manage reports and documentation, and support daily operations that allow crisis clinicians to respond effectively in the community.

If you are organized, responsive, and comfortable supporting a team serving individuals in the community, we encourage you to apply.