Crisis Response Specialist – Mental Health (FT)

Porter-Starke Services; Valparaiso (IN); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

401(k) with 20% company matching

Medical, Dental, and Vision insurance

Company paid life insurance and long‑/

Employee discounts (YMCA)

Health Savings and Flexible Spending

Generous PTO

11 paid holidays

Educational Reimbursement ($200/month)

Tuition Assistance ($5,250 eligibility

Company-wide employee recognition

Free health and wellness screenings

EAP Program

Job summary

Porter-Starke Services is seeking a full-time Crisis Center evaluator to conduct initial mental health and addiction assessments for adolescents and adults in the Crisis Center. You will respond to emergency department crisis requests and facilitate placements in crisis stabilization units or inpatient psychiatric units.

Shifts include days, evenings, and overnights, including every other weekend, and a Bachelor’s degree with 1 year of mental health experience is required.

Qualifications

• Bachelor's Degree from an accredited college or university.
• One year experience in a mental health field required.
• CPR certification required; Porter-Starke Services can provide if needed.

Responsibilities

• Complete emergency assessments for crisis stabilization, inpatient or outpatient services/programs.
• Provide information and referrals to community services both in person and via the telephone.
• Complete electronic and paper medical record documentation as required.
• Respond to emergency service departments such as fire, police, hospitals, mobile crisis units and/or social service organizations as requested.
• Provide emergency services at Northwest Health Porter Hospital emergency rooms, and other locations when deemed necessary by the Crisis Center Project Director.
• Promote timely access to appropriate services for those requiring ongoing mental health and/or co-occurring mental health and substance use services.
• Ensure the highest standard for the delivery of evidence-based or evidence-informed crisis support, including suicide prevention and intervention.
• Answer crisis calls from clients, the community, families and mobile crisis teams.
• Consult with Porter-Starke Services doctors and therapists on treatment and level of care recommendations.
• Understand Medicaid, Medicare, and commercial insurance programs in regards to coverage limitations and restrictions.
• Complete Medicaid applications.
• Assess the client’s strengths and mental health needs accurately and objectively.
• Provide selected therapeutic communication to clients.
• Maintain and assures client confidentiality.
• Schedule outpatient appointments and follow up on treatment recommendations.
• Perform safety and/or environmental interventions as needed.
• Cross train in other acute services departments as needed.

Skills

Crisis assessment

Emergency response

Therapeutic communication

Documentation

Education

Bachelor's degree

1 year mental health experience

CPR certification

Job description

Porter-Starke Services is seeking a full-time Crisis Center evaluator to conduct initial mental health and addiction assessments for adolescents and adults in the Crisis Center. You will respond to emergency department crisis requests and facilitate placements in crisis stabilization units or inpatient psychiatric units.

Shifts include days, evenings, and overnights, including every other weekend, and a Bachelor’s degree with 1 year of mental health experience is required.