Crisis-Response Behavioral Health First Responder

Resources For Human Development; Wilmerding (Allegheny County); On-site; USD 27,000 - 39,000; Part time

Benefits offered by this job

Per Diem $24/hr

DailyPay

Employee Assistance

Wellness Programs

Paid Training

PD Opportunities

Crisis Intervention

Leadership Development

Job summary

Resources for Human Development (RHD) is seeking a Behavioral Health First Responder / Dispatch Coordinator to provide crisis response in Allegheny County, PA. You will respond to crisis calls, assess individuals, and coordinate admissions and referrals.

This role offers per diem hours at $24/hr, DailyPay option, and training opportunities; flexibility with shifts including evenings and weekends supports compassionate service in community settings.

Qualifications

• Bachelor's degree in listed fields OR high school diploma with 3 years lived experience.
• Valid driver's license and ability to travel throughout the program service area.
• Ability to work independently in community-based crisis situations.
• Strong communication, assessment, and interpersonal skills.
• Ability to safely respond to crisis situations and work effectively with diverse populations.
• Preferred: experience in behavioral health, crisis intervention, emergency services, case management, or human services.

Responsibilities

• Respond in person to behavioral health crisis calls dispatched through 911 systems.
• Conduct behavioral health assessments for individuals experiencing a crisis.
• Manage crisis situations safely and effectively in community settings.
• Provide supportive crisis counseling, psychoeducation, and skill-building interventions.
• Transport individuals to safer environments, including bed-based treatment programs when necessary.
• Facilitate admissions to higher levels of care and coordinate referrals to community resources.
• Support law enforcement, EMS, and fire/rescue personnel during behavioral health emergencies.
• Follow up with individuals after a crisis to ensure safety and connection to treatment and resources.
• Provide referral and case management support to individuals and families.
• Represent the program at community events and outreach activities.
• Complete all required documentation in accordance with agency, licensing, and funding requirements.
• Collaborate with community partners and service providers to support positive outcomes.
• Perform additional duties as assigned.

Skills

Compassionate

Dependable

Calm Under Pressure

Team-Oriented

Service-Focused

Professional

Solution-Focused

Committed to Helping Others

Education

Bachelor's Degree in Sociology, Social Work, Psychology, Gerontology, Anthropology, Political Science, History, Criminal Justice, Theology, Nursing, Counseling, Education, or a related field

High School Diploma or GED with three years of lived experience

Job description

Resources for Human Development (RHD) is seeking a Behavioral Health First Responder / Dispatch Coordinator to provide crisis response in Allegheny County, PA. You will respond to crisis calls, assess individuals, and coordinate admissions and referrals.

This role offers per diem hours at $24/hr, DailyPay option, and training opportunities; flexibility with shifts including evenings and weekends supports compassionate service in community settings.