Crisis Residential Service Navigator

Sheppard Pratt; Germantown (MD); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Tuition reimbursement

Benefits package (medical/dental/ret)

Paid time off

Employee assistance program

Job summary

Sheppard Pratt's Crisis Residential Program provides short-term intensive support 24/7 to stabilize individuals in mental health crisis. This direct care position assesses client needs, develops service plans, connects to community resources, and advocates for clients to improve independence.

You'll assist with enrollment, coordinate appointments, manage medications, obtain entitlements, maintain documentation, and help plan transitions and discharge.

Qualifications

• High school diploma or GED and 2 years of related experience.
• Bachelor’s degree and 1 year of related experience.
• Willingness to obtain additional certifications and trainings as required.
• A driver’s license with 3-points or less and access to an insured vehicle.
• Availability to work days, nights, weekends, and holidays depending upon need of the program.

Responsibilities

• Assess and monitor client needs, develop service plans, connect clients to community services and resources, and advocate for clients as necessary.
• Assisting clients through program enrollment and orientation.
• Coordinating client medical appointments, transportation, housing, money management, etc.
• Developing and assisting with client medication management plan.
• Obtaining and maintaining entitlements for clients.
• Maintaining accurate and complete documentation.
• Developing and coordinating transitions plans and program discharge

Education

High school diploma or GED

Bachelor’s degree

Tools

Driver's license

Job description

Sheppard Pratt's Crisis Residential Program provides short-term intensive support 24/7 to stabilize individuals in mental health crisis. This direct care position assesses client needs, develops service plans, connects to community resources, and advocates for clients to improve independence.

You'll assist with enrollment, coordinate appointments, manage medications, obtain entitlements, maintain documentation, and help plan transitions and discharge.