Service Coordinator, Crisis Residential

Sheppard Pratt; Germantown (MD); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Tuition reimbursement

Benefits package (medical/dental/ret)

Paid time off

Employee assistance program

Job summary

Sheppard Pratt's Crisis Residential Program provides short-term intensive support 24/7 to stabilize individuals in mental health crisis. This direct care position assesses client needs, develops service plans, connects to community resources, and advocates for clients to improve independence.

You'll assist with enrollment, coordinate appointments, manage medications, obtain entitlements, maintain documentation, and help plan transitions and discharge.

Qualifications

• High school diploma or GED and 2 years of related experience.
• Bachelor’s degree and 1 year of related experience.
• Willingness to obtain additional certifications and trainings as required.
• A driver’s license with 3-points or less and access to an insured vehicle.
• Availability to work days, nights, weekends, and holidays depending upon need of the program.

Responsibilities

• Assess and monitor client needs, develop service plans, connect clients to community services and resources, and advocate for clients as necessary.
• Assisting clients through program enrollment and orientation.
• Coordinating client medical appointments, transportation, housing, money management, etc.
• Developing and assisting with client medication management plan.
• Obtaining and maintaining entitlements for clients.
• Maintaining accurate and complete documentation.
• Developing and coordinating transitions plans and program discharge

Education

High school diploma or GED

Bachelor’s degree

Tools

Driver's license

Job description

Crisis Residential Program services provide short-term intensive, round-the-clock, personalized support to help stabilize someone having a mental health crisis so they can avoid hospitalization. Our teams collaborate with providers who are already involved in an individual’s treatment and works to link clients to other services offered by Sheppard Pratt or other community providers.

What to expect.

This is a direct care opportunity to support not just the mental health of your clients, but also their overall independence and well-being. You will assess and monitor client needs, develop service plans, connect clients to community services and resources, and advocate for your clients as necessary.

Additional responsibilities will include:

• Assisting clients through program enrollment and orientation.
• Coordinating client medical appointments, transportation, housing, money management, etc.
• Developing and assisting with client medication management plan.
• Obtaining and maintaining entitlements for clients.
• Maintaining accurate and complete documentation.
• Developing and coordinating transitions plans and program discharge

What you’ll get from us.

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives.

We offer:

• A commitment to ongoing training and education, including a robust tuition reimbursement program.
• Comprehensive retirement, medical, dental, and vision benefits.
• Generous paid-time-off and flexible scheduling.
• Complimentary employee assistance program.
• And more!

This position has a flat pay rate of $20.95/hr.

What we need from you.

• A high school diploma or GED and 2 years of related experience.
• A bachelor’s degree and 1 year of related experience.
• The willingness to obtain additional certifications and trainings as required.
• A driver’s license with 3-points or less and access to an insured vehicle.
• Must have availability to work days, nights, weekends, and holidays depending upon need of the program.

WHY SHEPPARD PRATT?

At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individual’s facing life’s challenges. Join us and be a part of a mission that changes lives!

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