Crisis Program Supervisor - 245D

Rudolph Community and Care; Minnesota; On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Retention bonuses

Referral bonus

Career advancement

Job summary

Rudolph Community & Care is seeking a Crisis Program Supervisor to lead the daily operations of a Crisis Home, ensuring trauma-informed, person-centered services. You will supervise Crisis Interventionists, coach staff, and oversee scheduling, documentation, and compliance with 245D licensing and organizational standards.

This full-time role requires strong leadership, crisis management, and collaboration with guardians, case managers, and healthcare partners to support individuals in crisis and

Qualifications

• 3-5 years of experience working with individuals with developmental disabilities and/or mental health disabilities OR a related bachelor's degree with at least 1 year of direct care experience.
• At least 1 year of experience in a crisis setting or 1-3 years of supervisory experience in a behavioral residential setting.
• Experience supporting individuals with high-intensity behaviors and responding effectively in crisis situations.

Responsibilities

• Supervise, coach, and support Crisis Interventionists while fostering a positive, accountable team culture.
• Provide leadership during behavioral crises and ensure staff use safe, trauma-informed, and person-centered interventions.
• Oversee staffing, schedules, timecards, and day-to-day operations of the Crisis Home.
• Monitor behavioral trends and ensure behavior support, crisis prevention, and person-centered plans are implemented consistently.
• Maintain required documentation, medication oversight, and compliance with 245D and organizational standards.
• Work closely with the Crisis Program Director, staff, guardians, case managers, healthcare providers, and other partners to support individuals and address program needs.

Skills

Leadership

Crisis intervention

Staff coaching

Communication

Time management

Documentation

Problem solving

Calm under pressure

Education

Bachelor's degree in related field

Tools

Electronic records system

Job description

Description

Retention bonuses starting at $1,000 every 3 months for full-time employees

Company Overview:

Rudolph Community & Care is a private person-centered organization providing adult foster care to vulnerable adults. We are a growing company, with plans to expand our services in the south metro in the coming months. We prioritize internal growth, offering advancement opportunities within our talented team.

Our Values:

Person Centered, Do the Right Thing, Positivity, Teamwork, Determination.

Pay Rate:

$25 per hour

Job Description:

As a Crisis Program Supervisor, you will work closely with the Crisis Program Director to oversee the daily operations of one Crisis Home. This role provides direct leadership and support to Crisis Interventionists and other assigned staff while ensuring the delivery of safe, trauma-informed, and person-centered services.

This is a hands-on leadership position for someone who is comfortable working in a fast-paced crisis environment. You will support individuals experiencing behavioral crises, coach and develop staff, oversee daily operations, and help ensure the home remains compliant with 245D licensing requirements and organizational standards.

Key Responsibilities:

• Team Leadership: Supervise, coach, and support Crisis Interventionists while fostering a positive, accountable team culture.
• Crisis Support: Provide leadership during behavioral crises and ensure staff use safe, trauma-informed, and person-centered interventions.
• Daily Operations: Oversee staffing, schedules, timecards, and day-to-day operations of the Crisis Home.
• Behavioral & Person-Centered Support: Monitor behavioral trends and ensure behavior support, crisis prevention, and person-centered plans are implemented consistently.
• Compliance & Documentation: Maintain required documentation, medication oversight, and compliance with 245D and organizational standards.
• Communication & Collaboration: Work closely with the Crisis Program Director, staff, guardians, case managers, healthcare providers, and other partners to support individuals and address program needs.

Perks and Compensation:

• Tenure-based retention bonuses starting at $1,000 every 3 months for full-time employees
• $1,000 referral bonus for employee referrals
• Opportunities for career advancement

Benefits Overview:

We offer a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Voluntary vision insurance
• Basic life and AD&D insurance
• Voluntary life and AD&D insurance
• Voluntary short-term disability insurance
• Paid training and professional development opportunities
• Other benefits and perks

Requirements

• 3-5 years of experience working with individuals with developmental disabilities and/or mental health disabilities OR a related bachelor's degree with at least 1 year of direct care experience.
• At least 1 year of experience working in a crisis setting or 1-3 years of supervisory experience in a behavioral residential setting.
• Experience supporting individuals with high-intensity behaviors and responding effectively in crisis situations.
• Knowledge of person-centered thinking, behavioral support, and crisis intervention practices.
• Strong leadership, communication, problem-solving, and time-management skills, with the ability to remain calm under pressure.
• Experience managing staff schedules, documentation, and basic household budgets.
• Proficient with computers and electronic documentation.
• Valid driver's license with a satisfactory driving record and current vehicle insurance.
• Ability to lift, push, and pull up to 100 pounds periodically and meet the physical demands of the position.

Please note: This is not a comprehensive list of all requirements. Additional details will be provided during the hiring and orientation process.