Crisis Outreach Advocate

AltaPointe Health Systems; Mobile (AL); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

AltaPointe Health Systems in Mobile, AL is hiring an Outreach Specialist to respond to crisis calls, conduct face-to-face visits, and coordinate care with Alta Pointe programs. You will educate families on crisis de-escalation, arrange community resources, and document assessments in a timely manner.

The role emphasizes compassionate engagement, adherence to privacy policies, and collaboration with treatment teams.

Qualifikationen

• Responds to crisis calls promptly and with professional judgment.
• Provides face-to-face visits in communities or client homes.
• Educates families on crisis de-escalation and safety planning.
• Coordinates care with Alta Pointe programs and teams.

Aufgaben

• Responds to crisis calls in a timely manner.
• Makes face to face visits when calls come into CarePointe or the Outreach Liaison.
• Provides services in the community, consumer’s homes, etc.
• Demonstrates de-escalation skills and determines level of response.
• Assists in contacting family members and coordinating referrals.
• Documents assessments and crisis outcomes per policy.

Kenntnisse

Crisis response

Face-to-face visits

Community outreach

Crisis de-escalation

Care coordination

Documentation

Communication skills

Caseload management

Transportation support

Professional collaboration

Ausbildung

Bachelor’s degree in mental health or related field

Jobbeschreibung

AltaPointe Health Systems in Mobile, AL is hiring an Outreach Specialist to respond to crisis calls, conduct face-to-face visits, and coordinate care with Alta Pointe programs. You will educate families on crisis de-escalation, arrange community resources, and document assessments in a timely manner.

The role emphasizes compassionate engagement, adherence to privacy policies, and collaboration with treatment teams.