Crisis Mental Health Tech - Frontline Support Deescalation

Pawnee Mental Health Services; Manhattan (KS); On-site; USD 28,000 - 36,000; Full time

Job summary

Pawnee Mental Health Services is seeking dedicated staff to support clients in the chemical dependency and mental health services program. You will help supervise clients in the CSU, assist with daily activities, and contribute to a safe, therapeutic environment under licensed supervision.

The role emphasizes teamwork, adherence to care plans, and accurate documentation in the electronic health records system.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent.
• Strong English communication skills.
• Basic computer skills to enter and retrieve data.
• Valid driver’s license and automobile liability insurance.

Responsibilities

• Provide direct support and supervision to clients in the CSU in accordance with individualized care plans.
• Assist in maintaining a safe, secure, and clean environment for all clients and staff.
• Conduct routine safety checks and document observations per department protocol.
• Support clients with activities of daily living (ADLs), including hygiene, meals, and self-care.
• Lead psychosocial groups and structured activities as directed by clinical staff.
• De-escalate behavioral crises using trauma-informed and nonviolent intervention techniques.
• Monitor and document vital signs and changes in client status under clinical supervision.
• Report client concerns, symptoms, or incidents promptly to licensed staff and/or supervisor.
• Facilitate admissions, discharges, and transitions under the direction of licensed team members.
• Maintain accurate and timely documentation in electronic health records (EHR).
• Collaborate with the interdisciplinary team, including nursing, therapy, case management, and psychiatry.
• Uphold confidentiality, ethical standards, and compliance with all relevant regulations and policies.
• Complete and maintain up-to-date required training for this position.
• Perform all other reasonably related duties assigned by immediate supervisor or other management personnel.

Skills

Oral and written communication

Driver's license

Basic computer skills

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Pawnee Mental Health Services is seeking dedicated staff to support clients in the chemical dependency and mental health services program. You will help supervise clients in the CSU, assist with daily activities, and contribute to a safe, therapeutic environment under licensed supervision.

The role emphasizes teamwork, adherence to care plans, and accurate documentation in the electronic health records system.