Crisis Line Specialist — In-Office Triage & Community Support

Coleman Professional Services; Chillicothe (OH); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Wages of $21/hour

Flex Spending Account

Annual Wellness reimbursement

Three weeks of paid time off

Bereavement time off

Excellent team environment

Job summary

Coleman Professional Services in Chillicothe, Ohio, is seeking a dedicated Crisis Line Specialist to provide crisis intervention and support. This in-office position emphasizes community engagement and effective customer service. Ideal candidates will have a High School Diploma and three years of mental health experience.

The role includes responsibilities such as telephone screening, community relationship building, and maintaining clinical records. Coleman offers a competitive package including $21/hour wages and benefits.

Qualifications

• High School Diploma is required.
• Experience of three years in mental health services is mandatory.
• Certification in crisis intervention is preferred.

Responsibilities

• Provide crisis intervention and support via phone or face-to-face.
• Serve as point person for community constituencies.
• Demonstrate effective customer service skills and clinical judgement.
• Complete telephone screening to assess consumer needs.

Skills

Crisis intervention

Customer service skills

Clinical judgement

Effective communication

Education

High School Diploma

Bachelor's degree in behavioral health related field

Job description

Coleman Professional Services in Chillicothe, Ohio, is seeking a dedicated Crisis Line Specialist to provide crisis intervention and support. This in-office position emphasizes community engagement and effective customer service. Ideal candidates will have a High School Diploma and three years of mental health experience.

The role includes responsibilities such as telephone screening, community relationship building, and maintaining clinical records. Coleman offers a competitive package including $21/hour wages and benefits.