Crisis Line Community Support Associate (KRCC-Crossroads; Hazard, KY)

Kentucky River Community Care; Hazard (KY); On-site; USD 17,000 - 25,000; Part time

Job summary

Kentucky River Community Care seeks a Crisis Line Community Support Associate to support the KRCC Hazard location. The role is part-time/PRN with varying shifts, requiring HS/GED and at least one year of relevant experience in mental health services.

Candidates must be able to work all shifts and respond professionally to calls. Responsibilities include monitoring the crisis line, documenting calls, assessing suicide risk per protocol, and maintaining data-ready documentation for tracking and

Qualifications

• HS/GED required with at least 1 year of full-time experience working with individuals receiving mental health services.

Responsibilities

• Monitor crisis line calls and answer promptly and professionally.
• Document each call for data tracking.
• Assess suicide risk according to protocol and escalate as needed.
• Complete documentation for data tracking and reporting.

Skills

Call line monitoring

Documentation of calls

Suicide risk assessment

Education

HS/GED

Job description

Title:Crisis Line Community Support Associate

Location:KRCC- Hazard Crossroads- Roy Campbell Drive

Credentials:HS/GED; High School Diploma/GED andone (1) year of full-time experience working with individuals who receive services for treatment of a mental health disorder or co-occurring disorder.

Shifts/Days and Work Hours:Varies- Must be able to work all shifts.

Type:Part Time/PRN

Skills:Call line monitoring and ensure calls are answered quickly and professionally, document calls, assess risk of suicide in a manner that meets protocol, compete documentation for data tracking, assess calls for additional services.

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