Crisis Intervention Specialist — Evening/Night

Holcomb-Behavioral-Health-Systems; Reading (Berks County); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Professional development

Tuition reimbursement

Discount programs

Tickets at Work

Job summary

Holcomb Behavioral Health Systems is seeking a Crisis Counselor/Specialist for full-time days and nights in Reading, PA. The role provides crisis assessments, immediate telephone counseling, and coordination with mobile outreach to connect clients to resources.

The position requires crisis intervention knowledge, strong communication, and the ability to work independently. A Bachelor’s or Master’s degree in behavioral health is required, with clearances and a valid driver’s license.

Qualifications

• Bachelor’s degree in a behavioral health discipline and one year of experience in a behavioral health setting (Counselor)
• Master’s Degree in a behavioral health discipline and three years of experience in a behavioral health setting (Specialist)
• Strong knowledge of crisis intervention principles and behavioral health practices
• Excellent communication skills—both oral and written

Responsibilities

• Conduct comprehensive crisis assessments and triage for individuals in distress
• Provide immediate crisis counseling via telephone with skill and compassion
• Determine when mobile outreach interventions are needed
• Respond effectively to urgent situations with professionalism and empathy
• Deliver evidence-based crisis interventions following best practice principles
• Provide service referrals and connect clients to appropriate community resources
• Conduct thorough aftercare follow-up contacts to ensure continuity of care
• Collaborate with local police and EMS services to coordinate emergency responses
• Maintain high-quality clinical documentation including progress notes and treatment plans
• Complete required insurance authorization documentation in a timely manner
• Prepare clear, concise reports that communicate client needs
• Submit payroll and billing documentation on schedule

Skills

Crisis intervention

Communication

Empathy

Multitasking

Education

Bachelor’s degree in behavioral health

Master’s Degree in behavioral health

Job description

Holcomb Behavioral Health Systems is seeking a Crisis Counselor/Specialist for full-time days and nights in Reading, PA. The role provides crisis assessments, immediate telephone counseling, and coordination with mobile outreach to connect clients to resources.

The position requires crisis intervention knowledge, strong communication, and the ability to work independently. A Bachelor’s or Master’s degree in behavioral health is required, with clearances and a valid driver’s license.