Crisis Dispatch & Placement Specialist

Lighthouse Behavioral Wellness Center; Ardmore (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

100% employer-paid health insurance

Dental insurance

Life insurance

Vision insurance

Paid leave (PTO, sick, holidays)

401K plan with employer matching

Paid continuing education

Job summary

Lighthouse Behavioral Wellness Center in Ardmore, OK is seeking a Crisis Dispatch and Placement team member to coordinate crisis services and secure placements across state facilities. You will work under supervision with Lighthouse staff and community partners to meet performance standards and participate in required training.

Roles require trauma-informed and collaborative care, strong communication, and ability to navigate technology.

Qualifications

• High school diploma or GED or equivalent competency required.
• Bachelor or Master in Education, Psychology, Social Work, Sociology, Criminal Justice or related behavioral health field or comparable credentials.
• Current license as an RN in Oklahoma with behavioral health experience is acceptable.
• Alternative: 60 college credits with 12 months behavioral health experience.
• Alternative: 36 months direct, documented experience with persons who have mental illness or substance use issues.
• Behavioral Health Case Management Certification must be obtained within three months and kept current.

Responsibilities

• Dispatch all crisis service calls to appropriate providers.
• Secure placement to state approved facilities.
• Complete agency documentation thoroughly and timely.
• Attend huddles, care planning and staff meetings; participate in performance reviews and improvement plans.
• Maintain professional judgment, effective communication, and teamwork with clients and partners.

Skills

Trauma-informed care

Collaborative care

Clear communication

Technology literacy

Team collaboration

Education

High school diploma or GED

Bachelor or Master in Education, Psychology, Social Work, Sociology, Criminal Justice or related field

Licensed RN in Oklahoma with behavioral health experience

60 college credit hours with 12 months behavioral health experience

36 months direct experience with mental illness or substance use issues

Job description

Lighthouse Behavioral Wellness Center in Ardmore, OK is seeking a Crisis Dispatch and Placement team member to coordinate crisis services and secure placements across state facilities. You will work under supervision with Lighthouse staff and community partners to meet performance standards and participate in required training.

Roles require trauma-informed and collaborative care, strong communication, and ability to navigate technology.