Crisis Counselor

Ardent Health Services; Montclair (NJ); On-site; USD 30,000 - 47,000; Part time

Job summary

Ardent Health Services in Montclair, NJ is seeking a Night-Shift Crisis Intervention Crisis Counselor to assess risk, coordinate behavioral health care, and support patients from ages 5 to geriatric. The role involves collaboration with ED staff, case management, and referrals to appropriate services.

Responsibilities include documenting in EPIC, participating in treatment planning, and ensuring patient safety.

Qualifications

• Bachelor’s degree in psychology or a human service-related field.
• 1 year of experience working in behavioral health.
• Mental Health Screener Certification (preferred).
• Experience working in a crisis or hospital setting (preferred).
• Knowledge of Epic is a plus (preferred).

Responsibilities

• Assess for levels of risk to self/others and coordinate interventions and referrals based on case review and a licensed provider.
• Provide care to patients aged 5 through >65 years.
• Participate in interdisciplinary treatment planning, recordkeeping, consultation, and education for patients with behavioral health needs.
• Respond to ED staff to evaluate patients in person or virtually.
• Coordinate admissions, transfers, and referrals to appropriate behavioral health services.
• Review external referrals for inpatient or outpatient appointments.
• Obtain pre-authorizations for inpatient behavioral health admissions.
• Document clinical assessments and updates in EPIC.
• Ensure patient safety on the unit and perform other duties as assigned.

Education

Bachelor’s Degree in psychology or a human service-related field

Job description

Join our team as a night-shift, PRN, OP Crisis Intervention Crisis Counselor in Montclair, NJ.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
• Learn more about the benefits offered for this job.

Get to Know Your Team:

• Hackensack Meridian Mountainside Medical Center is an 820,000-square-foot facility that offers the latest medical programs, cutting-edge technology, and patient-focused care that includes 365 beds, 1,200+ employees, and a 27-bed Emergency Room/Fast Track Unit.

Responsibilities

• The Crisis Counselor will work with patients to assess for levels of risk to self/others, identify behavioral health needs, and coordinate interventions and referrals appropriately based on case review and determination by a licensed provider.
• Provide care to patients ranging in age from child (5 years) through geriatric (> 65 years).
• Participate in interdisciplinary treatment planning, recordkeeping, consultation, and education for patients presenting to the Emergency Department/hospital with primary and/or secondary Behavioral Health needs.
• Respond to requests by Emergency Department staff to evaluate patients either in person or virtually.
• Provide Emergency Department, Post-Partum Consultations, Intake Assessments, Crisis Counseling Interventions, Case Management, and Coordination of External referrals to appropriate behavioral health levels of service.
• Consult with on-site or on-call providers to review cases, provide the necessary information to assist in determining the most appropriate level of care, and coordinate admissions, transfers, and referrals accordingly.
• Review and process external behavioral health referrals for inpatient admission or outpatient appointments through the crisis call center.
• Obtain pre-authorizations for inpatient behavioral health admissions.
• Accurately document all clinical assessments, interventions, pre-authorization information, and updates to EMR documentation in EPIC appropriately.
• Adequately assess for and implement appropriate interventions to maintain patient safety on the unit.
• Perform any and all other duties assigned.

Qualifications

Job Requirements

• Bachelor’s Degree in psychology or a human service-related field.
• 1 year of experience working in behavioral health.

Preferred Job Requirements

• Mental Health Screener Certification.
• Experience working in a crisis or hospital setting.
• Knowledge of Epic is a plus.

Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.