Crisis Counselor

Ardent Health Services; Glen Ridge (NJ); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Comprehensive health benefits

Job summary

Ardent Health Services is hiring a Night-Shift Crisis Counselor at Hackensack Meridian Mountainside Medical Center in Montclair, NJ. The role supports the Emergency Department with crisis intervention, risk assessments, and coordinated referrals for patients from ages 5 to over 65.

You will participate in interdisciplinary treatment planning, document assessments in EPIC, and coordinate external referrals to appropriate behavioral health services.

Qualifications

• Bachelor’s degree in psychology or a human service-related field is required.
• 1 year of experience working in behavioral health is required.
• Mental Health Screener Certification is preferred.

Responsibilities

• Assess risk to self/others and identify behavioral health needs for patients.
• Coordinate interventions and referrals based on case review.
• Provide care for patients aged 5 through >65 in ED/hospital settings.
• Participate in interdisciplinary treatment planning and documentation in EMR (EPIC).
• Respond to ED requests to evaluate patients in person or virtually.
• Obtain pre-authorizations for inpatient behavioral health admissions.

Education

Bachelor’s Degree in psychology or a human service-related field

Mental Health Screener Certification

Job description

Join our team as a night-shift, PRN, OP Crisis Intervention Crisis Counselor in Montclair, NJ.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
• Learn more about the benefits offered for this job.

Get to Know Your Team:

• Hackensack Meridian Mountainside Medical Center is an 820,000-square-foot facility that offers the latest medical programs, cutting-edge technology, and patient-focused care that includes 365 beds, 1,200+ employees, and a 27-bed Emergency Room/Fast Track Unit.

Responsibilities

• The Crisis Counselor will work with patients to assess for levels of risk to self/others, identify behavioral health needs, and coordinate interventions and referrals appropriately based on case review and determination by a licensed provider.
• Provide care to patients ranging in age from child (5 years) through geriatric (> 65 years).
• Participate in interdisciplinary treatment planning, recordkeeping, consultation, and education for patients presenting to the Emergency Department/hospital with primary and/or secondary Behavioral Health needs.
• Respond to requests by Emergency Department staff to evaluate patients either in person or virtually.
• Provide Emergency Department, Post-Partum Consultations, Intake Assessments, Crisis Counseling Interventions, Case Management, and Coordination of External referrals to appropriate behavioral health levels of service.
• Consult with on-site or on-call providers to review cases, provide the necessary information to assist in determining the most appropriate level of care, and coordinate admissions, transfers, and referrals accordingly.
• Review and process external behavioral health referrals for inpatient admission or outpatient appointments through the crisis call center.
• Obtain pre-authorizations for inpatient behavioral health admissions.
• Accurately document all clinical assessments, interventions, pre-authorization information, and updates to EMR documentation in EPIC appropriately.
• Adequately assess for and implement appropriate interventions to maintain patient safety on the unit.
• Perform any and all other duties assigned.

Qualifications

Job Requirements

• Bachelor’s Degree in psychology or a human service-related field.
• 1 year of experience working in behavioral health.

Preferred Job Requirements

• Mental Health Screener Certification.
• Experience working in a crisis or hospital setting.
• Knowledge of Epic is a plus.

Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.