Crisis Case Manager PRN

Theguidance Ctr; Leavenworth (KS); On-site; USD 35,969 - 39,275; Full time

Benefits offered by this job

Flexible Schedules

Competitive hourly rate

Job summary

The Guidance Center (TGC) in Kansas is seeking a Crisis Stabilization Case Manager to deliver crisis stabilization services for adults. The role coordinates care with internal and external partners and supports stabilization of mental health and substance use symptoms. Evenings and weekends required, with PRN shifts.

Qualifications

• Bachelor’s degree required.
• One year volunteer or paid experience working with individuals in the community preferred.
• Valid Driver's License and proof of auto insurance required.

Responsibilities

• Gather client information and refer to appropriate resources for crisis care.
• Support other providers and community partners involved with crisis stabilization.
• Make follow-up calls to clients who miss post-crisis appointments.
• Assist in coordinating access to the appropriate level of care after evaluation.
• Collaborate with team and outside providers to coordinate services.
• Maintain daily operations and housekeeping of the Crisis Stabilization Center.
• Support other staff members as needed.
• Assess, deescalate, and respond to intense situations.
• Maintain professional communication with staff, referral sources, and community partners.
• Adapt to changing priorities in a fast-paced environment.
• Participate in training as directed by supervision.
• Meet HIPAA standards for confidentiality.

Education

Bachelor’s degree in Social Work, Psychology, or Human Service field

Job description

Description

The Guidance Center (TGC) is the Community Mental Health Center and Certified Behavioral Health Clinic serving Leavenworth, Atchison, and Jefferson counties in Kansas. We provide high-quality care to all individuals, regardless of their financial circumstances. Joining the team at TGC offers you the chance to make a meaningful impact on the most vulnerable members of our community. At our center, we offer a unique combination of counseling, case management, psychosocial, and medication services, all under one roof. We are deeply committed to our clients and are dedicated to implementing a comprehensive model of care.

The Guidance Center (TGC) is currently seeking a Crisis Stabilization Case Manager. This individual provides case management services to adult clients in crisis in the context of a short‑term Crisis Stabilization Clinic. This individual will coordinate communication and services to internal and external partners and provide direct care towards stabilization of mental health and substance use symptoms. Evenings Required (1+ days per week after 5 p); Weekends Required; PRN.

Benefits

• The opportunity to be part of a holistic and supportive team
• Flexible Schedules
• Competitive hourly rate of $26.11 to $28.51, depending upon qualifications

Responsibilities

1. Gather information about the client and refer to the appropriate resource to handle the problem such as a same day appointment with a licensed therapist, emergency room at local hospital, same day appointment at local office, welfare checks, diagnostic evaluation, etc.
2. Provide support to other providers both in and out of the office, as well as to other community entities dealing with a client in crisis and needing the assistance of crisis stabilization services.
3. Make follow‑up calls to clients who fail to show for post crisis follow‑up appointments or who may need extra contact to effectively cope with a current Crisis.
4. After a QMHP has completed an evaluation, assist in coordinating access to the appropriate level of care.
5. Collaborate with other team members and other outside providers in the coordination of appropriate services.
6. Help maintain the inner workings of the Crisis Stabilization Center, which includes but is not limited to, general care and support of clients, daily operations, and housekeeping of the unit.
7. Support other staff members as needed.
8. Assess, make decisions, and utilize deescalating skills in intense situations.
9. Maintain effective and cooperative working relationships with TGC staff as well as referral sources and community partners through accurate, timely, and professional communication.
10. Adapt to changing work priorities and a fast‑paced environment while maintaining professionalism
11. Participate in training as directed by the immediate supervisor or TGC management staff.
12. Meet HIPAA standards for confidentiality of medical records

Qualifications

1. Bachelor’s degree required. Degree in Social Work, Psychology, or Human Service field preferred
2. Equivalent work experience in the human services field, or a combination of work experience in the human services field and education, with one year of experience substituting for one year of education, may be considered
3. One year volunteer or paid experience working with individuals in the community.
4. Valid Driver's License and proof of auto insurance

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.