Crisis Care Shift Supervisor — Mental Health Leader

Detroit Wayne Mental Health Authority; Detroit (MI); On-site; USD 70,000 - 95,000; Full time

Job summary

Detroit Wayne Integrated Health Network is seeking a Crisis Care Shift Supervisor to oversee the Crisis Care Center operations and provide clinical support to clients. The role covers on-site supervision, staff development, and ensuring timely access to recovery services.

The ideal candidate will have a Master’s or higher in a related field, at least 5 years of human/mental health experience, including crisis services, and strong leadership, assessment and collaboration skills.

Qualifications

• Five (5) years of full-time paid professional experience in human service, social service, mental health or behavioral health setting.
• Two (2) years of full-time paid professional experience in crisis services.
• Two (2) years of full-time paid professional experience as an executive, administrator, manager or supervisor in a human service, social service, mental health or behavioral health setting.

Responsibilities

• Supervise Crisis Care Center staff on shift.
• Oversee daily operations and workflows.
• Provide clinical support and conduct assessments.
• Develop treatment plans and manage referrals.
• Coordinate discharge planning with partners.
• Ensure quality, compliance and documentation.

Skills

Supervisory skills

Team leadership

Coaching

Crisis management

Clinical assessments

Documentation

Communication

Stakeholder collaboration

Education

Master’s Degree in Human Services / related field

Bachelor’s Degree accepted

Tools

Microsoft Office

Job description

Detroit Wayne Integrated Health Network is seeking a Crisis Care Shift Supervisor to oversee the Crisis Care Center operations and provide clinical support to clients. The role covers on-site supervision, staff development, and ensuring timely access to recovery services.

The ideal candidate will have a Master’s or higher in a related field, at least 5 years of human/mental health experience, including crisis services, and strong leadership, assessment and collaboration skills.